Dynatrace B2B Case Studies & Customer Successes

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Dynatrace is the innovator behind the industry's premier Digital Performance Platform, making real-time information about digital performance visible and actionable for everyone across business and IT. Dynatrace helps customers of all sizes see their applications and digital channels through the lens of their end users. More than 7,500 organizations use these insights to master complexity, gain operational agility and grow revenue by delivering amazing customer experiences.

Case Studies

Showing 104 Dynatrace Customer Success Stories

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Abercrombie & Fitch achieves accelerated cloud-native transformation and instant OpenShift observability with Dynatrace

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ADEO achieves confident multicloud management and outage prevention with Dynatrace

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Aeroporti di Roma achieves >99% on‑time flights and 70% faster issue triage with Dynatrace

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Air Canada achieves 55% improvement in MTTR and full-stack observability with Dynatrace

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Air France-KLM delivers seamless, sustainable flying experiences with Dynatrace

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Al Masraf achieves improved digital banking reliability and faster issue resolution with Dynatrace

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Alitalia achieves real-time customer experience optimization and industry-leading punctuality with Dynatrace

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American Fidelity Assurance Company achieves full observability and precise root-cause analysis in its hybrid multicloud environment with Dynatrace

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Arada accelerates cross-industry growth by creating luxury customer experiences with Dynatrace

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Arriva achieves seamless digital journeys and higher online conversions with Dynatrace

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ASICS prevents 5% revenue loss and maximizes site conversions with Dynatrace

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Auto & General achieves end-to-end observability and 99% SLA performance with Dynatrace

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Avodaq accelerates Kubernetes adoption and builds an intelligent automated CI/CD pipeline with Dynatrace

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BARBRI, the leading U.S. bar‑prep and legal education firm, achieves 99% proactive issue resolution and improved online student experience with Dynatrace

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Basware achieves increased scalability and accelerated innovation with Dynatrace

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Beachbody achieves instant end-to-end multicloud observability and faster problem resolution with Dynatrace

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BMO achieves digital-first banking efficiency and better customer experiences with Dynatrace

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BMS optimizes cloud spend and supports business growth with Dynatrace

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BNZ achieves seamless cloud-first digital banking with Dynatrace

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BT achieves 50% reduction in digital incidents and outage times with Dynatrace

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BT Digital transforms service operations and improves customer experience with Dynatrace

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CareSource achieves reliable healthcare and million-dollar savings with Dynatrace

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Carnival Cruise Lines achieves confident cloud migration and improved digital performance with Dynatrace

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Cencosud Scotiabank achieves faster incident resolution and full observability with Dynatrace

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Citrix achieves DevOps transformation — 30% more deliverables and 75% reduced MTTR with Dynatrace

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Clario achieves simplified DevOps monitoring with Dynatrace

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Coca-Cola Hellenic Beverage Company strengthens support services and IT systems resilience by accelerating issue detection and resolution with Dynatrace

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Deutsche Telekom Delivers Best Ranked Telco Provider App Across Germany, Austria, and Switzerland with Dynatrace

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DISH achieves faster problem resolution and superior customer experience with Dynatrace

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Docebo achieves full-stack observability and faster incident resolution with Dynatrace

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Dubai Customs improves Mirsal performance and customer experience with Dynatrace

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EDF powers up customer satisfaction with Dynatrace

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ERT achieves faster, more reliable clinical-trial software delivery with Dynatrace AI observability

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Fife Council achieves faster root-cause resolution and improved service reliability with Dynatrace

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First National Bank of Omaha achieves unified observability and improved customer experiences with Dynatrace

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FreedomPay delivers seamless, secure online payment experiences with Dynatrace

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FreedomPay improves payment reliability and developer efficiency with Dynatrace

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FTD Companies achieves end-to-end observability and higher peak‑season conversions with Dynatrace

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Fujitsu achieves exceptional user experiences and rapid issue resolution with Dynatrace

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Horizon Power achieves more reliable power delivery with Dynatrace

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INAIL improves citizen-friendly digital services with Dynatrace

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InPost powers modern parcel service and international expansion with Dynatrace

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IP Australia achieves 24/7 availability of digital services with Dynatrace

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KBC Bank achieves AI-driven full-stack observability and PSD2 compliance with Dynatrace

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KeyBank achieves autonomous cloud operations with Dynatrace

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KeyBank Achieves Million-Dollar Savings and Operational Efficiency with Dynatrace

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Kroger achieves 99% reduction in support tickets with Dynatrace AI-assisted observability

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Kroger achieves faster issue resolution and greater innovation with Dynatrace

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Landbay achieves cloud-native AWS migration and instant observability with Dynatrace

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Leading Health Services Innovation Company achieves 99.98% peak-season systems availability and accelerates application modernization and cloud migration with Dynatrace

Leeds Building Society achieves improved reliability and up to 5-hour MTTR reduction with Dynatrace

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loanDepot delivers seamless lending journeys with Dynatrace

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Meliá Hotels International accelerates digital transformation with Dynatrace

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Michigan Department of Technology, Management & Budget achieves $4.4 Million Efficiency Savings with Dynatrace

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Migros Bank achieves faster, seamless digital banking experiences with Dynatrace

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Mitchells & Butlers achieves 100% peak‑period availability and accelerates cloud transformation with Dynatrace

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Motorpoint drives frictionless omnichannel buying journeys with Dynatrace

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National Grid reduces observability TCO by 18% with Dynatrace SaaS

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Nationwide improves banking systems resilience and service availability with Dynatrace

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Nequi accelerates loan approvals and prevents $1.9 million in fraud with Dynatrace

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Next accelerates UK and international growth by creating experiences to surprise and delight its customers with Dynatrace

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OneStream drives continued growth of market-leading financial planning software with Dynatrace

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Park 'N Fly achieves up to 43% faster innovation with Dynatrace AI‑assistance

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Pasco County, FL achieves greater trust and resilient digital services with Dynatrace

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PayMaya achieves confident scaling and faster innovation with Dynatrace

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Pegasus Airlines achieves seamless digital customer experience and automated remediation with Dynatrace

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Photobox achieves frictionless e-commerce experiences with Dynatrace

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Piksel cuts root-cause identification from weeks to minutes and accelerates innovation with Dynatrace

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Porsche Informatik achieves 80% MTTR reduction and accelerated cloud innovation with Dynatrace

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Provinzial drives operational efficiency and transforms insurance services with Dynatrace

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Queen Mary University of London transforms campus experiences with Dynatrace

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Racing and Wagering Western Australia achieves real-time observability and accelerated cloud migration with Dynatrace

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Rack Room Shoes achieves a 25% increase in conversions with Dynatrace

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Raymond James strengthens application security with Dynatrace

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Riyad Bank gives customers better digital banking experiences with Dynatrace

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SAP Customer Experience (SAP CX) achieves 60% reduction in MTTR with Dynatrace

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Sardegna IT chooses Dynatrace to ensure maximum efficiency and flawless user experience

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Saxo Bank optimizes online trading and investment platform with Dynatrace

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Shriram Capital enhances security and delivers inclusive financial services with Dynatrace

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Skyworks achieves deeper IT and manufacturing insights with Dynatrace

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Soldo achieves more secure digital interactions and higher customer satisfaction with Dynatrace

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Spirit Airlines delivers seamless digital guest experiences with Dynatrace

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State of Michigan Delivers $4.4 Million Efficiency Savings Over 5 Years with Dynatrace

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State of Minnesota IT Services achieves uninterrupted unemployment services and proactive operations with Dynatrace

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TD Bank Optimizes Efficiencies and Drives Customer-Centric Banking Solutions with Dynatrace

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TELUS achieves customer experience excellence with Dynatrace

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TELUS maximizes revenue during peak sales moments with Dynatrace

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Temenos achieves AI-driven observability and accelerated innovation with Dynatrace

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Travis Perkins achieves two‑thirds reduction in website downtime and 75% faster MTTR with Dynatrace

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TSB Bank accelerates digital innovation with Dynatrace

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TUI achieves comprehensive cloud visibility, 50% MTTR reduction and £3.3m revenue saved with Dynatrace

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U-Haul achieves automatic, AI-powered observability and faster issue resolution with Dynatrace

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U-Haul achieves faster innovation and fewer war rooms with Dynatrace

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UWM brokers elite lending experiences with Dynatrace

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USI Insurance Services boosts application security and reliability with Dynatrace

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Village Roadshow achieves record-breaking opening weekend with Dynatrace

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Virgin Money achieves rapid AI-powered observability and faster troubleshooting with Dynatrace

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Vitality achieves faster partner integrations and a 65% reduction in customer churn with Dynatrace

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Vivint accelerates innovation and improves customer experience with Dynatrace

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WeLab Bank achieves faster issue detection and improved operational efficiency with Dynatrace

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WGU creates 24/7 seamless e-learning experiences with Dynatrace

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Wiley achieves seamless 24/7 global access to research and education content with Dynatrace

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XXXLutz achieves seamless omnichannel growth with Dynatrace

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Zurich North America accelerates cloud migration and reduces incidents with Dynatrace

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