Case Study: Wiley achieves seamless 24/7 global access to research and education content with Dynatrace

Wiley accelerates digital transformation to enable seamless access to research and education content globally with Dynatrace

Wiley, a global leader in research and education, migrated to a cloud-native architecture to meet growing demand for online research and learning services. That shift—hundreds of applications across multiple cloud platforms—created operational complexity and made it harder for teams to get actionable insights, resolve issues quickly, and spend time on innovation.

Wiley selected Dynatrace’s unified, AI-powered observability and causal AIOps platform to automatically and continuously discover its full stack and process dependencies in real time. The result: reduced manual effort, faster, proactive issue resolution, a single source of truth that improved collaboration, and more reliable 24/7 access to Wiley’s digital content while freeing teams to focus on new services and innovation.

Wiley

Sean Mack

Chief Information Officer and Chief Information Security Officer