Case Study: Carnival Cruise Lines achieves confident cloud migration and improved digital performance with Dynatrace

Carnival Cruise Lines journey to smarter performance monitoring

Carnival Cruise Lines, a travel-industry leader with more than $10 billion in annual revenue and roughly 10% of the market (with one in four reservations made via its website), depends on digital performance for business results. Before Dynatrace, Carnival used multiple legacy monitoring tools that flooded teams with alerts and false positives and failed to provide clear visibility into its growing cloud environment, putting cloud migration and customer conversions at risk.

Carnival implemented Dynatrace to consolidate monitoring into a single, AI-driven observability platform that delivers real-time, precise answers and eliminates false positives. With zero-configuration auto-instrumentation and baseline-based testing of new builds, the team gained end-to-end cloud visibility, reduced alert noise, stayed focused on conversions and business outcomes, and accelerated confident cloud migration and innovation.

Carnival Cruise Line

Ariel Molina

Senior Director Software Engineering and Enterprise Architecture