Case Study: CareSource achieves reliable healthcare and million-dollar savings with Dynatrace

CareSource delivers reliable healthcare and achieves million-dollar savings with Dynatrace

CareSource, a not-for-profit healthcare organization, needed a more proactive way to manage increasingly digital services so it could protect reliability for members and providers while improving operational efficiency. To support that goal, CareSource turned to Dynatrace and its observability platform to help engineering teams spot and resolve issues before they caused service disruption.

With Dynatrace, CareSource created a more intuitive observability experience that accelerated time to insights and drove much higher engineering adoption. The result was user-friendly observability adoption increasing by 450%, along with million-dollar savings that helped CareSource reinvest more value back into members’ care.

CareSource

Garret Bauer

Director of Application Engineering