Case Study: National Grid reduces observability TCO by 18% with Dynatrace SaaS

National Grid reduces observability TCO by 18% through migrating from Dynatrace Managed to SaaS

National Grid wanted to move from Dynatrace Managed to a SaaS model to gain faster updates, new features, and lower operational overhead while scaling observability across more sensitive use cases. The utility also needed to address initial security concerns before expanding its use of Dynatrace.

Dynatrace helped National Grid complete the migration to Dynatrace SaaS in just six months, using strong security and compliance capabilities such as certifications, data masking, encryption, auto-logouts, checklists, and multifactor authentication. As a result, National Grid reduced observability total cost of ownership by 18% while eliminating maintenance costs and reducing support needs.

National Grid

Paul Miller

AIOps & Observability Product Manager