Case Study: Docebo achieves full-stack observability and faster incident resolution with Dynatrace

Docebo turns to Dynatrace to overcome cloud complexity and simplify operations

Docebo, a leading online learning platform serving more than six million users and 2,000 organizations worldwide, needed to rapidly deliver new features while ensuring flawless performance across a complex hybrid cloud environment. Prior monitoring left significant blind spots, making it hard to pinpoint performance issues down to the line of code or to optimize user experience.

By deploying Dynatrace’s automatic, full‑stack observability and AI engine (Davis), Docebo achieved minutes-to-value—reaching full visibility within minutes—and gained precise root‑cause answers, automated baselines, and a single pane of glass across network and application layers. The result: faster incident resolution (about 10 minutes saved per incident), improved team efficiency, fewer user impacts, and better data to drive business decisions.

Docebo

Andrea Spoldi

Head of Infrastructure