Case Study: Park 'N Fly achieves up to 43% faster innovation with Dynatrace AI‑assistance

Park ‘N Fly accelerates innovation by up to 43% with AI-assistance from Dynatrace, through Trace3 partnership

Park 'N Fly, a technology-driven off‑airport parking operator with 15 U.S. locations, needed to deliver new digital features faster while maintaining a frictionless customer experience. After migrating to a cloud‑native, containerized environment on Kubernetes and Azure, the team faced rising complexity and lost full‑stack observability—traditional monitoring tools couldn’t keep up with dynamic infrastructure, slowing releases and masking customer-impacting issues.

Working with Trace3, Park 'N Fly deployed the Dynatrace Software Intelligence Platform (OneAgent + AI) to gain automated, code‑level insights, root‑cause analysis and proactive optimization across the stack. The result: instant time‑to‑value, broader cross‑team visibility, successful launches of features like “Come Get Me” and “Shuttle Tracker,” a 29% faster innovation cadence and a 43% jump in delivered story points during peak sprints—while validating cloud spend and improving customer experience.

Park ‘N Fly

Ken Schirrmacher

Sr. Director of Information Technology