Case Study: KeyBank Achieves Million-Dollar Savings and Operational Efficiency with Dynatrace

KeyBank unlocks million-dollar savings through operational efficiency

KeyBank, a Cleveland-based regional bank serving 15 states with $3.2B in revenue and roughly $171B in assets, faced visibility and efficiency challenges across a complex hybrid cloud environment that included Kubernetes and Red Hat OpenShift. Relying on multiple siloed monitoring tools produced disparate data sets, slowed operations, and made it difficult to pinpoint and resolve customer-facing problems.

By consolidating monitoring onto Dynatrace’s all‑in‑one, AI-driven platform, KeyBank gained end-to-end, full‑stack visibility (including automatic Kubernetes observability), faster deployment cycles with instant rollback capability, and improved cross-team collaboration. The result was rapid time to value, operational efficiencies that unlocked million‑dollar savings, and stronger product quality and customer experience.

KeyBank

Mick Miller

Senior DevOps Architect