Signifyd B2B Case Studies & Customer Successes

Signifyd, the world's largest provider of Guaranteed Fraud Protection, was founded on the belief that e-commerce businesses should grow without fear of fraud. Signifyd solves the challenges growing e-commerce businesses persistently face: billions of dollars lost in chargebacks, customer dissatisfaction and operational costs. Signifyd Guaranteed Payments protect online retailers supported by a full-service machine-learning engine that automates fraud prevention allowing businesses to increase sales and open new markets while reducing risk.

Adorama protects customers from fraud and friction with Signifyd. Want similar results

Adorama

Hani Batla

Chief Technology Officer

Aleph Objects, Inc. eliminates chargebacks and saves up to $75,000 a year with Signifyd

Aleph Objects, Inc.

Megan Garber

Sales Support Supervisor

Alligator Performance eliminates fraud chargebacks and speeds fulfillment with Signifyd Guaranteed Fraud Protection

Alligator Performance

Jason Kuenkler

General Manager

Areatrend - Customer Case Study

Areatrend

Au Vodka achieves 97% fraud reduction and revenue protection with Signifyd

AU Vodka

Jordan Major

Head Of Ecommerce

BHFO achieves 99.66% order approval and 69% reduction in chargebacks with Signifyd

BHFO

Sofia Giussani

Director Of Digital Marketing

Reducing fraud chargeback losses while increasing operational efficiencies

Build with Ferguson

Jaime Ceccato

Risk Team Lead

Build.com achieves 35% reduction in chargebacks and 46% faster manual reviews with Signifyd

Build.com

Cap That eliminates chargebacks and increases accepted orders with Signifyd's Guaranteed Fraud Protection

Cap That

Travis Garrett

Co-founder and Creative Director

Carbon38 achieves 99%+ approval, 100% order automation and $0 fraud losses with Signifyd

Carbon38

Shawn Potter-Bradford

Director Of Customer Care

Carver Tubs achieves 95% faster order reviews and zero chargebacks with Signifyd

Carver Tubs

Benjamin Heyse

Director of Ecommerce

ChiliPad achieves an 8% increase in accepted orders and zero chargebacks with Signifyd

ChiliPad

Tara Youngblood

Co-Founder

Crown & Caliber accepts more high-value first-time orders and eliminates chargebacks with Signifyd

Crown & Caliber

CurrentBody achieves 98%+ approval rate, 90% fewer chargebacks and rapid international expansion with Signifyd

Currentbody

Lyn Carbine

International Territory Manager

Cuts Clothing achieves a 99% approval rate and $0 in fraud chargebacks with Signifyd

Cuts Clothing

Steven Borrelli

CEO and Founder

Cymbiotika reduces false positives and transforms the customer experience

Cymbiotika

Ebonyline eliminates chargebacks and grows international sales with Signifyd Guaranteed Fraud Protection

Ebonyline

Jess Jamiyanjav

General Manager

EcoReco eliminates chargebacks, cuts review time by 75% and boosts accepted orders with Signifyd

Ecoreco

Emma achieves 6.4% more approved orders and 12X ROI in 2.5 months with Signifyd Revenue Protection

EMMA

Santosh Marrivagu

Head

Enjuku Racing Parts, LLC accepts more orders and eliminates fraud losses with Signifyd

Enjuku Racing Parts, LLC

Ken Harrison

Owner

FOREO achieves 90% reduction in manual review with Signifyd's Guaranteed Fraud Protection

FOREO

Selma Busovaca

Global Head of Customer Care

FR Sport achieves higher customer satisfaction and 20% sales growth with Signifyd’s Guaranteed Fraud Protection

FR Sport

Donny Ton

Operations Director

Frank And Oak achieves a 0.10% fraud chargeback rate and 99%+ approval with Signifyd

Frank And Oak

Hicham Ratnani

Coo & Co-founder

Golden Denim eliminates chargebacks and boosts accepted orders with Signifyd

Golden Denim

Steve Morales

Marketing Strategy

Gosselin Photo & Vidéo achieves 96% fewer manual reviews and more accepted orders with Signifyd

Gosselin Photo

Tony Trew

VP Marketing and Ecommerce

Groupe Dynamite achieves 99.8% order approval and eliminates manual reviews with Signifyd

Groupe Dynamite

Ted Guglielmi

Senior Director, Digital Transformation

HomeSeer achieves 95% fewer order reviews and zero chargebacks with Signifyd

HomeSeer

Jon Smith

Operations Manager

Hot Topic achieves 99%+ approval rates and 100% order automation with Signifyd

Hot Topic

Steve Vranes

Chief Executive Officer

iHeartRaves achieves 98% reduction in order reviews and 10% increase in accepted orders with Signifyd

iHeartRaves

Brian Lim

iHeartRaves

Imagine Diamonds eliminates chargebacks and accelerates online growth with Signifyd

Imagine Diamonds

Jerome’s Furniture eliminates fraud and boosts online approvals with Signifyd

Jerome’s Furniture

Scott Perry

Director of Ecommerce

Jet.com achieves guaranteed fraud protection, 80% fewer reviews and 3% more accepted orders with Signifyd

Jet.com

KinkyCurlyYaki achieves 12% more accepted orders, 96% fewer reviews and zero chargebacks with Signifyd

KinkyCurlyYaki

Vivian Kaye

Founder

Largest Food And Drug Retailers - Customer Case Study

Largest Food And Drug Retailers

Leading Footwear Retailer achieves 100% order automation and $0 fraud losses with Signifyd

Leading Footwear Retailer

Mack's Prairie Wings achieves 100% automated order review and zero fraud losses with Signifyd

Mack’s Prairie Wings

Debbie Pinckard

Chief Financial Officer

MANGO achieves 6% GMV uplift by recovering 60% of previously declined orders with Signifyd

MANGO

Carlos Madrona Guillen

Head of Online Fraud

Maplin (UK consumer electronics retailer) achieves 400% online revenue growth and zero fraud losses with Signifyd

Maplin

Ollie Marshall

Managing Director

Mitchell & Ness achieves 12% higher order approvals and 15% improved international approval rates with Signifyd's Guaranteed Fraud Protection

Mitchell & Ness

Andrew Basenfelder

Application Administrator

Moment (mobile lens maker) achieves 95% reduction in chargebacks and secure international growth with Signifyd

Moment

Marc Barros

Moment

MonoRover achieves zero fraud liability and increased sales with Signifyd

MonoRover

Moon Audio achieves 0 chargebacks and 4% more accepted orders with Signifyd

Moon Audio

Drew Baird

Founder

My Trio Rings achieves zero chargebacks and higher order acceptance with Signifyd

My Trio Rings

Natural Baby Shower halves fraud costs and boosts order approvals to 99.6% with Signifyd's Guaranteed Fraud Protection

Natural Baby Shower

Clifton Vaughan

Co-Founder

Ohio Power Tool achieves 90% fewer manual reviews and 4% more accepted orders with Signifyd

Ohio Power Tool

Jay Amstutz

Ohio Power Tool

Paul Evans achieves a 12% increase in accepted orders and zero chargebacks with Signifyd

Paul Evans

Evan Fript

Co-Founder & CEO

PetFlow achieves 90% reduction in chargebacks, 95% fewer reviews and 75% faster review times with Signifyd

PetFlow

Philips - Customer Case Study

Philips

Ivone Miranda

Consumer Experience Engagement And Care Lead

Precision Camera & Video achieves zero chargebacks and increased accepted orders with Signifyd

Precision Camera & Video

Sarah Hoffman

Head of Online Sales

Public Desire achieves zero manual reviews, 7% higher approval rate and 10% more international orders with Signifyd

Public Desire

Qasim Akhlaq

Managing Director

Rad Power Bikes achieves zero fraudulent chargebacks and faster global fulfillment with Signifyd

Rad Power Bikes

Ty Collins

Co-Founder and Chief Marketing Officer

Rainbow Shops achieves 99.5% order approvals and 51% fewer chargebacks with Signifyd

Rainbow Shops

David Cost

Vice President of Ecommerce & Marketing

ReserveBar achieves 95% reduction in cases reviewed, 10% more accepted orders and zero chargebacks with Signifyd

ReserveBar

Lindsay Held

President & Co-Founder

Rooted achieves more accepted orders and zero fraud losses with Signifyd

Rooted

Jaime Bacalan

Cofounder

Stance Socks eliminates fraud and increases accepted orders with Signifyd

Stance Socks

Jennifer Able

Director of Ecommerce Operations and Technology

StockWise Auto achieves 97% fewer fraud reviews and 9% more accepted orders with Signifyd

StockWise Auto

Chris Kouris

Founding Partner

Structube achieves 2–3 day faster order processing and 99%+ order approvals with Signifyd

Structube

Tony Trew

Director of Marketing and E-commerce

The GLD Shop achieves a 5% increase in order approvals and eliminates manual review with Signifyd

The GLD Shop

Mark Seremet

Chief Executive Officer

Toys 'R' Us scales omnichannel to 80% and maintains 99% order approvals with Signifyd

Toys 'R' Us

Rohan Cherian

Avp Ecommerce and Consumer Technology

Tuckernuck eliminates chargeback losses and reduces order reviews 90% with Signifyd

Tuckernuck

Emily Hayes

Operations Manager

UrbanStems achieves 100% order automation and 90% chargeback reduction with Signifyd

UrbanStems

Anna Viragh

Special Projects Senior Analyst

Wayfair reduces chargebacks by 78% and speeds order reviews by 20% with Signifyd

Wayfair

Wish achieves 6% increase in order approvals and low chargebacks with Signifyd

Wish

Tara Mitchell

Director Of Risk Operations

No matching case studies

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