Case Study: Aleph Objects, Inc. eliminates chargebacks and saves up to $75,000 a year with Signifyd

Aleph Objects - Customer Case Study

Aleph Objects, maker of LulzBot 3D printers, faced growing exposure to online fraud as its ecommerce sales and company size expanded. Prior to using Signifyd, the company lost an estimated $50,000–$75,000 annually to fraud and assigned two full-time staff to fraud containment, a burden that intensified during peak holiday shopping when attempted fraud spiked.

Aleph deployed Signifyd’s Guaranteed Fraud Protection, which uses real-time machine learning and a financial guarantee to approve legitimate orders and block fraud. The service flagged and stopped attempted fraud during the holidays, eliminated chargebacks, reduced cases for manual review by 90%, increased accepted orders by 8%, and saved the company up to $75,000 a year while freeing staff to focus on growth.

Aleph Objects, Inc.

Megan Garber

Sales Support Supervisor