Case Study: AreaTrend achieves 7% more accepted orders with Signifyd

Areatrend - Customer Case Study

AreaTrend, a seller of brand-name watches and accessories, needed a better way to manage fraud without sacrificing customer service or blocking potential sales. The company had been spending significant time manually reviewing orders and even blacklisting regions to avoid chargebacks, so it turned to Signifyd’s identity intelligence and order review support on its custom platform.

With Signifyd, AreaTrend cut manually reviewed cases by more than 80% and reduced review time per case by 75%, while keeping chargebacks flat. Signifyd also helped AreaTrend expand into three new regions and increase accepted orders by 7%, allowing the team to process more orders more efficiently.

Areatrend