Case Study: Golden Denim eliminates chargebacks and boosts accepted orders with Signifyd

Signifyd protects Golden Denim with Guaranteed Fraud Protection

Golden Denim is a Los Angeles–based maker of handmade, high‑quality jeans founded by Abraham Ruiz, whose small‑batch designs have driven growing global demand. That growth made the brand a target for international fraud syndicates; fraud drove chargebacks to about 8% of online orders and briefly cost them payment processing on Shopify, forcing them to accept only PayPal and lose sales.

Golden Denim implemented Signifyd’s Guaranteed Fraud Protection, which uses real‑time machine learning and third‑party data to verify orders and provide 100% financial protection on approved transactions. The solution immediately flagged fraudulent orders, eliminated chargebacks, and reduced manual reviews by 90%, resulting in an 8% increase in accepted orders and zero chargebacks while enabling the brand to confidently accept and ship orders worldwide.

Golden Denim

Steve Morales

Marketing Strategy