Case Study: ChiliPad achieves an 8% increase in accepted orders and zero chargebacks with Signifyd

Signifyd helps ChiliPad accept more orders and sleep better by eliminating fraud losses

ChiliPad, created by Todd and Tara Youngblood, makes temperature-regulating sleep products backed by a 90‑day Comfort Guarantee and a focus on long‑term customer value. As they scaled sales on Shopify, fraud risk and manual order reviews were slowing fulfillment and exposing them to chargebacks.

By partnering with Signifyd’s real‑time machine learning and global merchant database, ChiliPad automated fraud decisions with a financial guarantee against chargebacks. The result: 95% fewer cases to review, an 8% increase in accepted orders, zero chargebacks, faster shipping, and less time spent worrying about fraud.

ChiliPad

Tara Youngblood

Co-Founder