Case Study: MANGO achieves 6% GMV uplift by recovering 60% of previously declined orders with Signifyd

MANGO - Customer Case Study

Mango, the Barcelona‑based global apparel retailer, faced rising false declines during rapid international ecommerce growth that threatened revenue and customer lifetime value. Their incumbent fraud solution was rejecting legitimate shoppers, so Mango needed a way to recover good orders without increasing fraud risk.

Mango routes orders flagged for decline to Signifyd for a second opinion; using its commerce network and transaction data, Signifyd approves over 60% of those orders and provides a 100% chargeback guarantee. The change delivered a 6% uplift in approved GMV and recovered revenue with zero fraud exposure, while preserving the customer experience.

MANGO

Carlos Madrona Guillen

Head of Online Fraud