Case Study: Jet.com achieves guaranteed fraud protection, 80% fewer reviews and 3% more accepted orders with Signifyd

Guaranteed Fraud Protection Helps Jet Fly Higher

Jet.com, a high-volume online marketplace built around efficient commerce, needed a better way to manage fraud without slowing operations or harming the customer experience. Manually hunting for fraudulent orders among large volumes was time-consuming and left the business exposed to chargebacks and lost revenue.

By implementing Signifyd’s guaranteed fraud protection—an automated, data-rich screening system backed by financial guarantees—Jet.com reduced cases requiring review by 80%, cut review time per case by 90%, and increased accepted orders by about 3%, effectively eliminating fraud-related chargebacks and allowing the team to focus on driving customer value.

Jet.com