Case Study: Paul Evans achieves a 12% increase in accepted orders and zero chargebacks with Signifyd

Signifyd helps Paul Evans accept more orders by eliminating fraud and chargebacks

Paul Evans is a direct-to-consumer maker of handmade Italian leather shoes sold in over 50 countries. As CEO Evan Fript scaled the brand, fraud risk and manual order reviews threatened growth and distracted the team from product and customer experience.

By using Signifyd’s Guaranteed Fraud Protection to profile customers and automate decisions, Paul Evans dramatically reduced fraud-related work and accepted more legitimate orders. The program cut cases reviewed by 96%, raised accepted orders by 12% and produced zero chargebacks, allowing the company to focus on product quality and expansion.

Paul Evans

Evan Fript

Co-Founder & CEO