Kount B2B Case Studies & Customer Successes

Kount’s Identity Trust Global Network delivers real-time fraud prevention and enables personalized customer experiences for more than 6,500 leading brands and payment providers. Linked by Kount’s award-winning AI, the Identity Trust Global Network analyzes signals from 32 billion annual interactions in order to customize user experiences across the spectrum of trust—from frictionless experiences to blocking fraud. Quick and accurate identity trust decisions deliver safe payments, account creation and login events, while reducing digital fraud, chargebacks, false positives, and manual reviews.

A1Supplements.com boosts sales and slashes fraud costs with Kount

A1Supplements.com

Nick Sabila

CEO and Owner

How Aftermarket Auto Parts Cuts Chargeback Rate with Kount

Aftermarket Auto Parts

AMC Takes Fraud Customization to New Levels With Kount

AMC Theaters

Wendy Hans

Director Fraud/Loss Control

Arc’teryx achieves personalized, frictionless eCommerce and a 0.35% chargeback rate with Kount's Identity Trust Global Network

Arc’teryx

Auto Parts and Aftermarket Accessories Company achieves less than 1% chargebacks and nearly 70% fewer manual reviews with Kount

Auto Parts and Aftermarket Accessories Company

Back Office Support Solutions achieves near-zero fraud and significant savings with Kount

Back Office Support Solutions

Bahamas Telecom achieves up to 45% reduction in fraud and chargebacks with Kount

Bahamas Telecom

Severna Beneby

Sr. Associate, Treasury Management Department

BlueSnap achieves 5× lower merchant chargebacks and automated fraud prevention with Kount Central (Kount)

BlueSnap

John Johansen

Fraud Manager

BodyBuilding.com reduces chargebacks 65% and boosts sales with Kount Complete

BodyBuilding.com

Michael McClane

COO

Book Depot Uses Kount to Stop Card Testers and Reduce Order Declines

Book Depot

Mark Van Vliet

Vice President of Strategic Initiatives

Brooks Running achieves 92% chargeback reduction and international revenue growth with Kount

Brooks Running

Chad Funk

Fraud Specialist

BustedTees achieves 40–50% revenue growth and reduced chargebacks with Kount

Bustedtees

Adam Schwartz

General Manager

CD Baby reduces chargebacks from 2.6% to under 0.1% with Kount Complete (Kount)

CD Baby

Christine Barnum

Controller

Central Restaurant Products achieves 77% cut in fraud losses and 23% fewer chargebacks with Kount

Central Restaurant Products

Nick Wallpe

Director of Customer Service

ClickBank achieves 72% chargeback representment win rate and adds $409,000 to the bottom line with Kount

ClickBank

Jennifer Johannsen

Director, Risk & Compliance

ClickBank achieves increased revenue and reduced chargeback costs with Kount Complete (Kount)

ClickBank

Tom Denig

Director, Risk Operations

Conekta reduces chargebacks up to 50% and cuts false positives with Kount Central (Kount)

Conekta

José Andrés Chávez

Anti-Fraud Operations

Credit Bank Uses Kount to Detect Fake Identities and Prevent Loss

Credit Bank

DisputeBee Automates the Entire Fraud Prevention Process with Kount

DisputeBee

Lee Schmidt

Founder and CEO

How Edward’s eBooks Achieves Maximum Profitability with Kount

Edward’s Educational eBooks

eharmony reduces fraud, prevents chargebacks, and protects revenue

eharmony

Norma Flores

Senior Customer Care Manager

Fetch Rewards achieves 500% growth and 90% fewer manual reviews with Kount

Fetch Rewards

Bethany Morgan

Fraud Manager

FoodServiceWarehouse boosts sales and cuts fraud losses with Kount

FoodServiceWarehouse

Lisa Bolton

Operations Manager

Getty Images achieves reduced fraud losses and chargebacks with Kount Command

Getty Images

Diego Martins

Manager, Finance Operations

HealthDesigns.com achieves dramatic chargeback reduction and $40K–$50K/month savings with Kount

Healthdesigns.com

Nicholas Schneider

Operations Manager HDI Commerce

HydroBuilder.com achieves major fraud reduction, fewer manual reviews, and increased sales with Kount

HydroBuilder.com

Brittaney Cox

Director of Internal Resources

InComm reduces virtual gift card fraud and cuts manual reviews with Kount

InComm

Niul Bird

Director of eCommerce Applications

How InfoPay Uses Kount and Midigator to Simplify Chargeback Management

InfoPay

Jessica Gupta

VP of Operations

Internet Brands achieves dramatic reduction in fraudulent chargebacks with Kount

Internet Brands

Adrian Harris

Senior Operations Manager

Jagex Games Studio cuts rejection rates by 50% and boosts revenue with Kount

Jagex Games Studio

Dave Parrott

Fraud Manager

Jamberry Nails the Perfect Balance of Boosting Sales and Beating Fraud with Kount

Jamberry

Jeff Stephens

Director of Finance

Jeffers Pet Achieves Immediate Results with Kount’s VTEX Integration

Jeffers Pet

Cody Stapleton

Co-CEO & Chief Commercial Officer

JR Dunn Jewelers doubles online order size and cuts fraud costs with Kount

JR Dunn Jewelers

Kara Mangiere

Director of E-Commerce

Global Cosmetics Manufacturer Unveils a Unicorn Fraud Prevention Strategy

Leading Global Cosmetics Company

Leatherman achieves reduced chargebacks and increased sales with Kount

Leatherman

Liz Lee

E-Commerce Manager

Liftopia achieves a 77% drop in chargebacks and $350K in fraud blocked with Kount

Liftopia

Sean Engie

Finance Manager

LimeLight achieves a 21% reduction in chargebacks and higher merchant conversions with Kount

LimeLight

Adam Pivko

Director of Client Success & Anti-Fraud Specialist

Luggage Pros Send Fraud Packing with Kount

Luggage Pros.

Andy Gass

VP of Operations

MANSCAPED achieves dramatic chargeback reduction and automated fraud protection with Kount

Manscaped

Ashley McCubbin

Program Manager

Micro Center reduces chargebacks 72% and boosts online sales 23% with Kount

Micro Center

Skip Myers

Director of Loss Prevention

MisFit Makeup Gains Full Control Over Fraud Decisioning with Kount

MisFit Makeup

National Data Provider achieves major chargeback reduction and avoids processing shutdown with Kount

National Data Providing Company

Oplogic achieves a 15% increase in approval rates with Kount's identity verification solution

Oplogic

PayCertify achieves reduced chargebacks and higher order acceptance with Kount Central (Kount)

PayCertify

Chase Harmer

CEO

Paymentez achieves 70% chargeback reduction and eliminates $10,000/month fines with Kount

Paymentez

Patricio Walsh

Risk & Compliance Director

How PersonSearch Uses Technology to Cut Chargebacks and Scale Growth

PersonSearch

PetMeds Decreases Declined Orders by 50% with Kount

Petmeds

Matt Hulett

CEO & President

Pre-Paid Mobile Phone Provider cuts chargebacks 95% and slashes fraud with Kount Complete (Kount)

Pre-Paid Mobile Phone Providing Company

Pulse Commerce achieves double-digit reductions in chargebacks, manual reviews, and false positives with Kount Central

Pulse Commerce

Manish Chowdhary

Founder and CEO

REEDS Jewelers achieves 24% sales growth and 80% reduction in bad debt with Kount

REEDS Jewelers

Mark deCausmeaker

Director of Multi Channel Sales

SaferVPN achieves a 65% reduction in chargebacks and eliminates 25,000 annual manual reviews with Kount

SaferVPN

Karen Mesoznik

Inbound Marketing Manager

Silver Jeans Co. slashes chargebacks and boosts international sales with Kount

Silver Jeans Co

Mike Girardin

E-Commerce Manager

How SmartTalk Uses Kount to Reduce Fraud and Chargebacks

SmartTalk

SoccerPro.com achieves easier fraud protection and higher sales with Kount

SoccerPro.com

Tannis Anderson

Warehouse Manager

Speck achieves exit from Excessive Chargeback Programs and $103K in savings with Kount

Speck

Kari Bernardo

E-Commerce Risk Manager

Spotify achieves a 98% reduction in chargebacks and $145,000/month savings with Kount

Spotify

Federico Pezzotti

Head of Payment Operation

Sporting Goods Manufacturer Achieves .039% Chargeback Rate with Kount

Tactical Craft

The Source cuts chargebacks 43% and halves manual reviews with Kount

The Source

Greg Coles

Director of E-Commerce Operations

The Vitamin Shoppe achieves 50-60% cut in product losses and reduced chargebacks with Kount

The Vitamin Shoppe

Mike Hollick

Director of Customer Care

TickPick achieves 50% reduction in chargebacks while maintaining revenue growth with Kount

TickPick

Brett Goldberg

Founder

Tilopay Uses Kount to Protect Merchants and Increase Approval Rates

Tilopay

Moraya Iocono

Tilopay

Tradera achieves 50% fraud reduction with Kount Access

Tradera

Niclas Hjelm

Marketplace Safety Manager

U.S. Polo Assn. achieves 92% chargeback reduction and 10:1 ROI with Kount

U.S. Polo Assn.

Matt Debnar

Vice President of E-Commerce

The Wasserstrom Company achieves a 20x reduction in chargebacks and restores up to $12,000/month in sales with Kount

Wasserstrom Company

Jeff Evans

eCommerce Operations Manager

Webjet achieves 98% lower chargebacks, 116% more orders and dramatically fewer manual reviews with Kount

Webjet

Tim Wagg

General Manager Customer Operations

How Kount Helps International Brand Winc Reduce Fraud & Chargebacks

Winc

YapStone prevents $20M+ in fraud and reduces false positives with Kount

YapStone

Piko Nikolov

Vice President

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