Case Study: Tactical Craft achieves a 0.039% chargeback rate with Kount

Sporting Goods Manufacturer Achieves .039% Chargeback Rate with Kount

Tactical Craft, an international sporting goods manufacturer, was struggling to keep manual fraud processes aligned with growth and needed a better way to manage chargebacks. The company turned to Kount for chargeback management and fraud prevention support, seeking a seamlessly integrated solution with strong ROI.

Kount implemented a solution that integrated with Tactical Craft’s existing software and ran early in the order process to stop fraud before payment collection and fulfillment. As a result, Tactical Craft reduced interruptions across teams, improved operational efficiency, and achieved a chargeback rate of just 0.39%, while also enhancing customer service through proactive order verification.

Tactical Craft