Case Study: SmartTalk reduces fraud and chargebacks with Kount

How SmartTalk Uses Kount to Reduce Fraud and Chargebacks

SmartTalk, a multinational telecommunications company, was struggling with fraud management across multiple teams and tools, with no single source of reliable data. This created competing priorities between reducing fraud and improving approval rates, making risk management inefficient. SmartTalk turned to Kount for help.

Kount provided a streamlined fraud and chargeback management solution that improved workflows, automated processes, and unified data reporting. As a result, SmartTalk was able to reduce fraud and chargebacks while also supporting authorization rate improvement and merchandise recovery.

SmartTalk