Case Study: PayCertify achieves reduced chargebacks and higher order acceptance with Kount Central (Kount)

PayCertify Delivers End-to-End Payment & Fraud Solution to eCommerce Merchants

PayCertify is a payments company that combines payments and fraud protection to serve eCommerce merchants. Facing rising criminal fraud and limitations in their existing device- and consumer-tying methods, they needed stronger, scalable defenses that wouldn’t impede merchant operations or add costly integration work.

By integrating Kount Central’s AI-, machine learning–driven fraud suite with instant-on/zero-integration capability, PayCertify automated risk decisions and eliminated many manual reviews. The result: chargebacks fell from about 3% to under 1%, false positives dropped from ~15% to under 3%, order declines shrank from >15% to <3%, faster merchant onboarding, and frictionless transaction processing (250–350 ms), boosting order acceptance and profitability.

PayCertify

Chase Harmer

CEO