Case Study: Liftopia achieves a 77% drop in chargebacks and $350K in fraud blocked with Kount

Chargebacks Go Downhill, Dropping As Much As 77%, While Sales Get A Lift

Liftopia is a leading online and mobile marketplace for ski lift tickets and mountain activities, serving deals at more than 250 resorts. After rapid growth, fraud attacks—especially from a specific region—became too frequent to manage with manual reviews, so the company selected Kount to strengthen its fraud defenses.

Since deploying Kount, Liftopia has cut chargebacks as much as 77% for its most-targeted resort and blocked about $350,000 in fraud at that single property, while reducing manual reviews and false positives. The solution’s advanced scoring, Personas and third‑party data integrations lowered fraud mitigation costs, boosted sales for four consecutive years, supported growing mobile transactions, and enabled confident expansion into Europe.

Liftopia

Sean Engie

Finance Manager