Case Study: Pulse Commerce achieves double-digit reductions in chargebacks, manual reviews, and false positives with Kount Central

Pulse Commerce Generates Success for Merchants with Kount Central

Pulse Commerce helps mid-market retailers optimize inventory, fulfillment and storefronts across platforms like Magento, Shopify and BigCommerce. As online fraud grew more pervasive, Pulse — not a fraud specialist — needed a high-performance, omni-channel partner that could protect merchants (including phone orders) without slowing their platform or requiring heavy integration.

They implemented Kount Central’s AI/ML-driven fraud suite for instant-on risk scoring, customizable rules, mobile-specific screening and millisecond decisioning. The result: double-digit reductions in chargebacks, manual reviews and false positives, better mobile fraud protection, and flexible, easy-to-manage fraud controls that improved merchant satisfaction and scaled affordably.

Pulse Commerce

Manish Chowdhary

Founder and CEO