Case Study: a leading global cosmetics company reduces chargebacks and manual reviews with Kount

Global Cosmetics Manufacturer Unveils a Unicorn Fraud Prevention Strategy

A leading global cosmetics company was facing significant challenges with its previous fraud solution, Signifyd. They experienced an unsustainable 3-4% chargeback rate and were forced to manually review 500-700 orders daily, which was impeding growth. The company sought a new, transparent solution from Kount to gain control, reduce manual workloads, and better manage risk.

By implementing Kount's fraud prevention solution, the company achieved immediate and dramatic results. Kount's technology provided granular control and advanced machine learning, which reduced manual reviews by 70% and slashed the chargeback rate from 3-4% to under 1%. This scalable solution from Kount gave the fraud team valuable insights and control, allowing them to accept more good orders and support the company's continued global expansion.