Case Study: PersonSearch cuts chargebacks and scales growth with Kount

How PersonSearch Uses Technology to Cut Chargebacks and Scale Growth

PersonSearch helps customers find public and criminal records to make informed decisions, but as the company grew quickly, inefficient fraud management led to a rise in fraud-coded chargebacks. With one person handling multiple responsibilities, PersonSearch needed help from Kount and a scalable way to control chargebacks without constantly adjusting processes as growth increased.

Kount provided adaptable, scalable chargeback technology and expert support to help PersonSearch manage the issue more effectively. The solution reduced chargebacks and enabled the company to scale growth more smoothly, helping PersonSearch avoid the risk of chargeback monitoring and improving operations with lasting results.

PersonSearch