Derdack B2B Case Studies & Customer Successes

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Derdack is an innovation leader in digitization, automation and mobilization of alert notification and incident response workflows. Their mission is to enable the right people to take smart decisions and effective actions in critical situations – anywhere and any time. Matthes Derdack, Ronald Czachara and Doreen Jacobi founded Derdack in 1999. Derdack has its headquarters in Glen Allen, Virginia, and Potsdam, Germany.

Case Studies

Showing 75 Derdack Customer Success Stories

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AppDynamics achieves mobile alerting and escalation with Derdack Enterprise Alert

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Aquafin achieves 50% cost savings with Derdack Enterprise Alert

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Arab Bank improves critical alert notifications with Derdack Enterprise Alert

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Arab Bank achieves faster, more reliable alerts with Derdack Enterprise Alert

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Atatus achieves mobile alerting and escalation with Derdack Enterprise Alert

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Bilfinger boosts IT operations productivity with Derdack Enterprise Alert

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Bilfinger boosts IT ops productivity with Derdack Enterprise Alert

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BMC Remedy achieves mobile alerting and incident escalation with Derdack Enterprise Alert

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BMW improves critical communications and reduces downtime with Derdack Enterprise Alert

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Boehringer Ingelheim achieves reduced business risk and major productivity savings with Derdack alert notifications

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Boehringer Ingelheim achieves 99.9%+ uptime with Derdack Enterprise Alert

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Boehringer Ingelheim achieves higher IT uptime with Derdack Enterprise Alert

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Bridgeport Public School District achieves seamless incident response with Derdack Enterprise Alert

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BT Global Services achieves guaranteed alerting with Derdack Enterprise Alert

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Canadian Pacific Railway achieves faster incident response with Derdack Enterprise Alert

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Canadian Pacific Railway automates incident callouts with Derdack Enterprise Alert

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CBR Fashion Group achieves 60% faster incident resolution with Derdack Enterprise Alert

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CBR Fashion Group achieves 24/7 real-time IT incident response with Derdack

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Checkly achieves mobile alerting and escalation for critical incidents with Derdack Enterprise Alert

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Checkmk achieves mobile alerting and escalation with Derdack Enterprise Alert

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Chicago Public Schools improves alert reliability and service availability with Derdack Enterprise Alert

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Chicago Public Schools improves IT service availability with Derdack Enterprise Alert

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ConnectWise achieves mobile alerting and faster ticket response with Derdack Enterprise Alert

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Daimler AG achieves proactive IT alerting and reliable forklift dispatch with Derdack Enterprise Alert

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Daimler AG achieves reliable alerting via SMS with Derdack Enterprise Alert

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Datadog achieves mobile alerting and escalation with Derdack Enterprise Alert

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Dynatrace achieves mobile alerting and faster incident response with Derdack Enterprise Alert

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Dynatrace achieves mobile alerting and faster incident response with Derdack Enterprise Alert

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Frost Bank achieves faster critical incident response with Derdack Enterprise Alert

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Frost Bank achieves faster critical incident response with Derdack Enterprise Alert

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Gift of Hope boosts mission-critical IT uptime with Derdack Enterprise Alert

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Gift of Hope achieves faster, reliable mission-critical IT alerting with Derdack Enterprise Alert

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Grafana achieves mobile alerting and escalation with Derdack Enterprise Alert

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HIS-IZZ Hospitals improves critical alert management with Derdack Enterprise Alert

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HIS-IZZ Hospitals improves critical alert response with Derdack Enterprise Alert

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HPE ITSM & BSM Software achieves faster incident response with Derdack Enterprise Alert

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Imtech ICT achieves faster response to critical incidents with Derdack Enterprise Alert

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Imtech ICT achieves faster incident response and SLA compliance with Derdack Enterprise Alert

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Imtech ICT improves incident response and SLA compliance with Derdack Enterprise Alert

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Indiana University achieves higher IT uptime and productivity with Derdack Enterprise Alert

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Indiana University achieves faster IT incident response with Derdack Enterprise Alert

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JitBit achieves mobile alerting and escalation with Derdack Enterprise Alert

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KAS BANK automates incident alerting and reduces standby costs with Derdack Enterprise Alert

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KAS BANK N.V. reduces incident alerting noise with Derdack Enterprise Alert

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a large semiconductor manufacturer achieves faster OHV repair and lower maintenance costs with Derdack

Large Semiconductor Manufacturing Company reduces MTTR with Derdack mobile maintenance alerting

Manage Engine OpManager achieves mobile alerting and escalation with Derdack Enterprise Alert

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Nagios achieves mobile alerting and incident escalation with Derdack Enterprise Alert

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NetCrunch achieves mobile alerting and faster incident response with Derdack Enterprise Alert

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Netreo achieves mobile alerting and faster incident response with Derdack Enterprise Alert

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New Relic achieves mobile alerting and escalation with Derdack Enterprise Alert

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Nexio achieves faster SLA response and ISO-compliant incident tracking with Derdack

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NinjaRMM achieves faster critical alert response with Derdack Enterprise Alert

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Principality Building Society achieves real-time critical incident response with Derdack Enterprise Alert

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Principality Building Society improves critical incident alerting with Derdack Enterprise Alert

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PRTG achieves tracked mobile alerting and faster escalation with Derdack Enterprise Alert

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RasGas Company Limited achieves efficient mobile alerts and productivity gains with Derdack Enterprise Alert

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RasGas Company Ltd. achieves faster critical alerting with Derdack Enterprise Alert

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RasGas Company Limited achieves mobile alerting and incident escalation with Derdack Enterprise Alert

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RasGas Company Limited achieves mobile real-time alerting and faster incident response with Derdack Enterprise Alert

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REHAU Group improves IT incident response with Derdack Enterprise Alert

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REHAU Group Improves IT Incident Response with Derdack Enterprise Alert

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Salesforce achieves faster mobile case escalation and response with Derdack Enterprise Alert

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ServiceNow achieves mobile alerting and incident escalation with Derdack EnterpriseAlert

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Sheraton Brussels Hotel improves emergency alerting with Derdack Enterprise Alert

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Site24x7 achieves mobile alerting and escalation for critical incidents with Derdack Enterprise Alert

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SolarWinds improves critical alert delivery and escalation with Derdack Enterprise Alert

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Sonda achieves reliable IT alerting and improved service delivery with Derdack Enterprise Alert

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Sonda achieves faster SLA response and improved service availability with Derdack Enterprise Alert

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StorTech achieves faster SLA response and better alert management with Derdack Enterprise Alert

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TMX Finance Family of Companies achieves faster response times to critical outages with Derdack Enterprise Alert

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TMX Finance® Family of Companies achieves faster response times to critical outages with Derdack Enterprise Alert

TOPdesk achieves faster incident resolution with Derdack Enterprise Alert

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Uptrends achieves mobile alerting and escalation with Derdack Enterprise Alert

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Zendesk achieves faster mobile incident alerting with Derdack Enterprise Alert

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