Case Study: Chicago Public Schools improves alert reliability and service availability with Derdack Enterprise Alert

Chicago Public Schools improves service availability with Derdack

Chicago Public Schools needed an advanced alerting solution for Microsoft SCOM to eliminate false positives and ensure reliable multi-channel notifications. The institution partnered with Derdack to implement Enterprise Alert to address these challenges and improve their IT service availability.

By deploying Derdack's solution, Chicago Public Schools gained the ability to deliver timely and concise notifications. This resulted in improved alerting reliability, a reduced time-to-resolution for IT issues, and ultimately improved IT uptime for the services provided to teachers and administrators.

Chicago Public Schools