CM.com B2B Case Studies & Customer Successes

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CM.com is a communication platform (CPaaS) with a rich portfolio of messaging channels, interactive voice solutions and Europe's most innovative payment solutions. All combined into one online platform. Through this platform, they enable global brands and enterprises to communicate with their customers in the most efficient way. Their solutions are available via API and Web apps. Their services are used all over the world.

Case Studies

Showing 86 CM.com Customer Success Stories

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a.s.r. increases NPS and chatbot resolution with CM.com

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ACTITO achieves reliable high-volume SMS delivery with CM.com

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AH to go achieves faster, seamless shopping with CM.com

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Amnesia boosts digital ticket sales and fan engagement with CM.com

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Amphia Hospital improves patient communication with CM.com RCS Messaging

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ANWB boosts chatbot customer satisfaction with CM.com

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BMW Group keeps drivers connected worldwide with CM.com’s SMS Gateway

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Brennan Heart achieves personal fan communication with CM.com

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Brussels Philharmonic engages fans year-round with CM.com’s Appmiral mobile app

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Buddha to Buddha streamlines contract signing with CM.com Sign

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Carglass® achieves faster, customer-friendly payments with CM.com SoftPOS

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Cash for Gold USA grows its customer base by 150% with CM.com

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CheapCargo automates support and reduces repetitive work with CM.com’s HALO AI and Chip

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Coca-Cola boosts campaign engagement with CM.com’s WhatsApp Chatbot

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Cordaid raises more funds for girls’ education with CM.com Conversational Commerce

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Cymba achieves 50% higher response rates with CM.com RCS

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DHL Parcel Benelux improves customer service with CM.com Conversational AI Cloud

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Domino’s boosts recruitment applications with WhatsApp by CM.com

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Dustin improves B2B customer service with CM.com Mobile Service Cloud

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Dutch Grand Prix creates a seamless fan experience with CM.com

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elho achieves faster, more personalized customer service with CM.com Mobile Service Cloud

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Eneco boosts customer service efficiency with CM.com Chatbots

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Etam boosts loyalty and repeat purchases with CM.com SMS messaging

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Foodbag boosts conversion rate with CM.com

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GGD West-Brabant achieves faster COVID-19 contact tracing with CM.com chatbot

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Giga Meubel boosts personalized customer engagement with CM.com’s Engagement Platform

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Heineken Experience enhances visitor ticketing and customer service with CM.com

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Hello Paisa advances conversational commerce with CM.com’s WhatsApp Business Solution

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HoorayHR streamlines HR processes with CM.com Sign

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InShared improves self-service and internal support with CM.com Conversational AI Cloud

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KFC raises the bar with WhatsApp chat ordering from CM.com

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King Price Insurance automates client engagement and boosts conversions with CM.com's Business Messaging API

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KLM Open sells 50,000 tickets in 30 seconds with CM.com

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KNLTB improves tennis ticket sales and guest management with CM.com

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Loveland Events boosts ticketing and ticket payments with CM.com

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Lowlands reduces festival queues with CM.com Mobile Order

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Lucardi resolves 79% of customer chats with CM.com’s HALO AI

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Maandag® accelerates digital contract signing with CM.com Sign

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Make-A-Wish Netherlands grants 340 wishes with CM.com

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Maxlead enables easy digital signing for customers with CM.com Sign

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MediaMarkt speeds up in-store customer verification with CM.com

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Mepal achieves seamless online payments with CM.com

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Missguided decreases live contacts and costs by 14% with CM.com

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Moco Museum enhances visitor experiences with CM.com

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My Jewellery achieves seamless omnichannel customer experience with CM.com Mobile Service Cloud

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NAC Breda strengthens fan engagement and streamlines ticketing with CM.com

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Nederlandse Loterij achieves safer age verification with CM.com iDIN

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Onlia improves customer experience with CM.com Conversational AI

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PageGroup streamlines global signing processes with CM.com Sign

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Parkmobile Achieves Reliable, Instant Parking Reminders with CM.com

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PaySpace simplifies payslip access with CM.com and WhatsApp

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Poppodium Hedon doubles reachable visitor profiles with CM.com

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PortingXS improves customer number porting with CM.com SMS and Voice

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Prins Petfoods delivers expert pet guidance around the clock with HALO AI from CM.com

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Qeld Improves Customer Communication with CM.com

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RadioCorp boosts real-time listener engagement with CM.com Mobile Service Cloud

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Radius Payment Solutions streamlines customer service with CM.com WhatsApp for Business

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Randstad achieves faster job seeker outreach with CM.com SMS

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Red je Pakketje achieves faster, customer-first same-day delivery with CM.com

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Révolt Events grows smarter ticketing and event marketing with CM.com

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Revolution Beauty achieves 50% higher productivity with CM.com Mobile Service Cloud

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RVshare boosts paid acquisition and data insights with CM.com’s TraceDock

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SafariNow achieves reliable SMS notifications with CM.com

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Sanitairwinkel improves attribution data accuracy with CM.com TraceDock

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Sasfin Bank achieves scalable SMS communication with CM.com Business Messaging API

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Secret View improves feedback, age verification, and shopper engagement with CM.com

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Smartphonehoesjes improves customer service and product advice with CM.com

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SuperMoney SPA streamlines contract signing with CM.com Sign

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Superprof improves teacher and student communication with CM.com

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Sushi Shop enhances customer support and loyalty with CM.com

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Takeaway.com scales food ordering and saves on call costs with CM.com

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Tantan increases user verification and returning users with CM.com SMS messaging

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Tantan boosts returning users with CM.com mobile messaging

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TeamNL boosts fan engagement with CM.com

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The Entertainer drives app downloads with CM.com short codes

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The Zoo Events streamlines vouchers and refunds with CM.com’s compensation tool

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TP streamlines vaccination appointment management with CM.com HALO Voice

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Van Gelder achieves 44% more customer contact with CM.com HALO AI agents

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Van Gogh Museum enhances visitor experience with CM.com

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Vattenfall achieves seamless conversational customer engagement with CM.com

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VECOZO digitizes healthcare provider registration with CM.com iDIN and Sign

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VIVID fast tracks customer queries with CM.com Conversational AI

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Winparts boosts conversion to 15% with CM.com Mobile Service Cloud

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Lakedance Festival achieves stronger fan engagement and growth with CM.com

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WiSH Outdoor enriches visitor data for smarter ticket marketing with CM.com

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YourSurprise Automates 70% of Customer Questions with CM.com’s HALO AI Agents

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