CM.com
86 Case Studies
A CM.com Case Study
Révolt Events, an organizer of festivals and indoor events in the Rotterdam area, needed a ticketing partner that could deeply understand the unique needs of the event industry and bridge the gap between complex technology and practical event management. They sought a provider that could offer more than just a platform, but also strategic partnership and support through industry changes like digitalization and pandemic-related challenges.
CM.com provided its event ticketing and mobile marketing solutions, serving as an interpreter between tech and events. The solution included real-time sales dashboards, easy refund processing, a Customer Data Platform for targeted marketing, and multi-channel communication tools like SMS and WhatsApp. This allowed Révolt to reduce marketing costs, personalize visitor communication, and operate efficiently. The partnership helped Révolt navigate a post-pandemic surge and equipped them to fully leverage data for future growth.