Case Study: BMW Group keeps drivers connected worldwide with CM.com’s SMS Gateway

BMW Group achieves 100% successful ConnectedDrive SMS migration with CM.com

BMW Group needed to ensure its ConnectedDrive services remained reliable for drivers globally, particularly in areas with poor mobile internet, and sought to make the underlying communications scalable and future-proof. They partnered with CPaaS vendor CM.com to leverage their SMS gateway solution for critical machine-to-machine and business communications.

CM.com implemented a robust SMS gateway and a tailored Business Messaging API, migrating BMW's services with high redundancy and strong SLAs. The solution achieved a 100% success rate in testing across numerous vehicle configurations and countries, ensuring end-customers experienced no disruption. CM.com's global infrastructure and 24/7 support provided BMW with a stable, scalable platform for all SMS traffic, opening new opportunities for connected services.

BMW Group