Case Study: King Price Insurance automates client engagement and boosts conversions with CM.com's Business Messaging API

King Price Insurance reinitiates 10-15% of conversations with CM.com

King Price Insurance, a provider known for decreasing car premiums monthly, was seeking a simple and effective way to generate new leads and re-engage potential clients who had not finalized policies. They partnered with CM.com to automate this client engagement and onboarding process.

CM.com implemented its Business Messaging API to deliver automated SMS messages, providing King Price with an easy-to-use interface and transactional API. This solution allowed the company to send thank you texts and reminders, which led to a measurable impact: re-initiating 10-15% of previous conversations and increasing answer rates by 8% by informing customers which number representatives would call from.

King Price Insurance