Case Study: ACTITO achieves reliable high-volume SMS delivery with CM.com

ACTITO connects customers with CM's expertise

ACTITO is a cloud-based multichannel relationship marketing software provider that helps brands run acquisition, loyalty, cross-sell, and welcome campaigns across channels like email, SMS, and web. To support its business-critical SMS messaging for clients such as Carrefour, L'Oréal, Deutsche Bank, and others, ACTITO needed a stable platform with strong delivery guarantees and reliable connections to multiple national and international telecom operators. CM.com was chosen for its SMS and direct operator connections, as well as local support in Belgium and France.

CM.com implemented its mobile messaging platform with direct, stable connections to French operators, giving ACTITO a secure messaging gateway for high-volume SMS campaigns. This setup enabled ACTITO to send about one million SMS messages each month with reliable delivery for critical communications, while also benefiting from competitive pricing and close service support. The result was a strong, long-term relationship between ACTITO and CM.com and a dependable infrastructure for mobile marketing and CRM messaging.

ACTITO

Marc Désenfant

Managing Director