-
AdvanceMe - Customer Case Study
-
Using workforce management and an at-home agent program to make its customer service soar
-
Robust customer relationship management solution builds organizational collaboration by centralizing customer and sales information
-
Allied Global Significantly Increases Sales Per Hour with Game Mechanics
-
Aspect solution helps company leverage unified communications to reduce costs and improve contact centre manageability
-
American Academy of Art - Customer Case Study
-
Aspect Workforce Management allows company to improve customer care
-
Ameridial - Customer Case Study
-
Anglian Water Proactive notifications improves operational efficiency for England’s largest water company
-
Apex Credit Mgt Ltd - Customer Case Study
-
Asian Paints improves customer interactions, loyalty, and organizational productivity with unified solution from Aspect
-
Global Insurance leader in technology support and protection
-
Atlantic Health Microsoft SharePoint-based web portal streamlines clinical and drug trial processes by more than 35%
-
Austrian Post - Customer Case Study
-
BAC Credomatic Self-service bots and live agents team up to deliver exceptional customer experiences
-
Bank Mega - Customer Case Study
-
Bank of Communications China Driving business impact with unified solutions from Aspect
-
Incremental implementation and migration to a global, virtual contact center solution with Aspect Unified IP
-
BC Services Motivation and Efficiency through an Enhanced Employee Experience
-
Individual and Family Health Insurance Provider in California
-
Boy Scouts Aims to Boost Participation and Community-Building with Web Refresh
-
BPO Collections Improving Your Collection Rates with Game Mechanics
-
Breckenridge Grand Vacations - Customer Case Study
-
British Gas Creates innovative inbound/outbound customer contact solution to gain a head start on its competitors in the emerging smart meter marketplace
-
Alvaria™ Workforce helps build an integrated resource strategy
-
Performance management scorecard solution consolidates business information from multiple data sources
-
CBV Collection Services - Customer Case Study
-
Regional wireless carrier discovers it’s possible to build/create positive experiences for both agents and customers while reducing costs
-
Charter Communications Progressive contact center based on sophisticated Aspect solutions
-
Why Cincinnati Bell chose Aspect to meet customer service goals
-
Leading US hospital collaborates with Aspect to bring life-saving early innovations to market with Microsoft Dynamics CRM
-
One of the nation’s oldest and largest financial institutions turns to Aspect Workforce Management to meet customer service goals
-
The City of Mesa, Arizona Standardizes on Aspect Unified IP, Offers Citizens More Robust Interaction Options
-
ClearAnswer - Customer Case Study
-
Complete Nutrition - Customer Case Study
-
Contact Centres Australia - Customer Case Study
-
America’s leading retail pharmacy increases productivity and efficiency in the contact center with Aspect Software
-
Daytona Beach News-Journal - Customer Case Study
-
DISH Network Company sees real business results with Aspect solution
-
Opening up communication channels improves agent productivity for ethical debt recovery agency
-
Aspect enables Computer Sciences Corporation to transform its contact center for competitive advantage
-
Edwardian Group London - Customer Case Study
-
Battery Giant Brings New Energy to Web Sites for Increased Customer Engagement
-
Speech Analytics Solutions for Energy & Utility Companies
-
Epilepsy Action Australia - Customer Case Study
-
Fast-growing IT consulting company in the public and private sector
-
Expert Logistics - Customer Case Study
-
Integrated customer relationship management solution supports 20% annual business growth with limited staff additions
-
Communications Firm Boosts Service with Social Networking, Collaboration
-
Freedom Acceptance - Customer Case Study
-
General Service Bureau - Customer Case Study
-
Grad School Gains Insight into 50,000 Constituents, Grows Relationships by Using CRM System
-
Improving Customer Support with Game Mechanics
-
Globe Telecom - Customer Case Study
-
Greater Cincinnati Water Works - Customer Case Study
-
Boy Scouts Aims to Boost Participation and Community-Building with Web Refresh
-
GuideOne Insurance - Customer Case Study
-
Hair Club - Customer Case Study
-
HarborOne - Customer Case Study
-
Sales and productivity increase with an Aspect unified solution
-
Hilton Reservations Worldwide Efficient staffing for a contact center that helps maintain a reputation for hospitality
-
Hoist Finance - Customer Case Study
-
Homecare Medical - Customer Case Study
-
India’s first 24-hour home shopping network increases sales and productivity with Blended Interaction
-
Mortgage service company significantly reduces costs and improves productivity using Aspect’s unified platform
-
Unified solution from Aspect improves productivity and lowers costs while improving customer service levels and regulatory compliance
-
Idaho Lottery - Customer Case Study
-
Why Illinois Casualty Insurance chose Aspect CXP to meet customer service goals
-
India’s banking major leverages Aspect’s unified contact centre platform to facilitate its strategic business objectives
-
Infogroup - Customer Case Study
-
Intuit - Customer Case Study
-
JMT Network Improves Agent Productivity More Than 50% with Alvaria and Rich Communication
-
Kosmas Group - Customer Case Study
-
Why this large enterprise automotive and transport company chose Aspect to meet customer service goals
-
Why this large enterprise computer services company chose Aspect to meet customer service goals
-
Why this energy and utiities company chose Aspect to meet customer service goals
-
Why this large enterprise health care company chose Aspect CXP to meet customer service goals
-
Why this professional services company chose Aspect CXP to meet customer service goals
-
Lead Generation Services Company - Customer Case Study
-
Aspect Unified IP enables legal document provider to offer new outsourced services
-
Health and long-term care risk management company experiences greater visibility and improved processes with a unified solution
-
Lighthouse Credit Foundation - Customer Case Study
-
MDS Communications - Customer Case Study
-
Why this education technology company chose Aspect to meet customer service goals
-
Why this retail company chose Aspect CXP Pro to meet customer service goals
-
Melco Embroidery - Customer Case Study
-
Telecommunications provider boosts agent productivity with flexible Aspect Workforce Management solution
-
Monitronics Recognized industry leader in alarm monitoring and security services
-
Montana Office of Public Instruction - Customer Case Study
-
Navy Federal Credit Union - Customer Case Study
-
Powerful business intelligence solution provides statewide school assessment solution for more than 1,200 schools
-
Enhances Microsoft unified communications deployment with state-of-the-art Aspect contact centre platform
-
NorthShore University HealthSystem - Customer Case Study
-
Northumbrian Water is the North East section of the wider group Northumbrian Water Limited (NWL), providing water and sewage services across the region
-
Ohio AFL-CIO - Customer Case Study
-
One to One Contacts - Customer Case Study
-
Permanent tsb - Customer Case Study
-
Pharos Innovations - Customer Case Study
-
Increasing sales and productivity with a unified IP solution from Aspect
-
QCS - Customer Case Study
-
RACQ CareFlight - Customer Case Study
-
Radio Systems Corporation - Customer Case Study
-
RCN - Customer Case Study
-
Red Roof Inn - Customer Case Study
-
Res-Q Contact Centres - Customer Case Study
-
Direct marketing company pivots to the cloud for more agile customer service and to pursue new business opportunities
-
Ring - Customer Case Study
-
Savvy - Customer Case Study
-
Sekure Merchant Solutions Conquering Agent Attrition by Elevating the Employee Experience
-
Service Champions - Customer Case Study
-
Simply Business - Customer Case Study
-
Why this State Attorney’s Office chose Aspect to meet customer service goals
-
State Collection Service, Inc. - Customer Case Study
-
IT Services Provider Upgrades to Aspect Unified IP to Deliver Multichannel Help Desk Services to Customers on Four Continents
-
Swinton Group - Customer Case Study
-
TeleTech Leading provider of customer experience, engagement and growth solutions
-
Aspect Unified IP assists Taiwan’s leading outsourcing provider in expansions to greater China
-
Leading business process outsourcing company teams with Aspect to deliver a customer service approach to debt recovery
-
The General offers auto insurance for drivers who have less than perfect credit or driving history
-
The Wilderness Society - Customer Case Study
-
Transcom addresses planning, forecasting and scheduling challenges for 20,000 agents and back-office employees with Aspect Workforce Management
-
Speech Analytics Solutions for Banking & Finance
-
Trupanion - Customer Case Study
-
UnionBank Taps Aspect Software to Help with the Bank’s Digital Transformation
-
How the University of Michigan Medical Center improved their patient communication through Aspect’s Patient Engagement
-
Large nonprofit healthcare provider located between Seattle and Tacoma, Washington
-
Provider of U.S.-based customer service for luxury brands delivers omni-channel support through the Aspect Cloud
-
Why Voicenet Interactive chose Aspect CXP Pro to meet customer service goals
-
Wake Forest University Physicians - Customer Case Study
-
The Aspect Policy and Procedure framework delivers a comprehensive policy and procedure solution
-
Global online betting and gaming company using the Alvaria Workforce Assessement Tool certified by Frost & Sullivan
