Case Study: Savvy boosts consultant productivity 30% and closes 30% more deals with Alvaria

Savvy - Customer Case Study

Savvy is an Australian finance and insurance broker that brings vehicle, home and specialty lending products together through a network of financial professionals committed to fast, high‑quality service. Facing a largely manual process with poor visibility into consultant activity, Savvy needed better tools to speed up customer engagement, increase agent efficiency and ensure leads were contacted reliably.

They implemented Aspect Via®, a cloud‑based contact center platform that automated interactions, added scheduled callbacks and gave managers clear visibility into consultant workflows. The solution saved consultants hours a day, raised productivity by about 30% and increased monthly closed deals by more than 30%, while ensuring every lead is contacted the desired number of times.

Savvy

Bill Tsouvalas

Founder and Chief Executive Officer