Case Study: GuideOne Insurance achieves enhanced telecommute collaboration and employee productivity with Alvaria

GuideOne Insurance - Customer Case Study

GuideOne Insurance, a leading insurer for nearly 43,000 churches and thousands of home and auto customers, sought to reduce costs by shifting many employees to remote work. With this transition, the company needed a reliable communications platform—especially strong video capabilities—to enable collaboration among telecommuters and with customers from any location.

GuideOne selected Aspect to deploy Microsoft Lync on employee desktops, giving a single client for presence, instant messaging, voice, video, meetings and screen sharing. The rollout improved collaboration and efficiency, boosted employee satisfaction by making colleagues easier to reach and connect with, and paved the way for future deployments such as SharePoint and Office 365 with Aspect.

GuideOne Insurance

Josh Konkol

Senior Network Analyst