Zetron B2B Case Studies & Customer Successes

Zetron is a critical communications technology company, providing integrated solutions with legendary reliability and support. Zetron’s integrated communications systems combine IP-based dispatch, NG9-1-1 call-taking, voice logging, and IP fire station alerting systems, CAD, mapping, automatic vehicle location (AVL), and video surveillance and security solutions. Zetron has installed thousands of systems and over 25,000 console positions worldwide. Zetron is a wholly-owned subsidiary of JVC Kenwood Corporation.

Appalachian State University achieves clear, reliable IP dispatch and remote backup capability with Zetron's MAX Dispatch

Appalachian State University

Sandra Evans

Support Services Manager For The Campus Police Department

Bonnyville Regional Fire Authority achieves seamless next‑generation integrated CAD, call‑taking and dispatch with Zetron

Bonnyville Regional Fire Authority

Brian McEvoy

Fire Chief - Managing Director

Boxborough Police Department achieves interoperable, redundant dispatch and broadband PTT readiness with Zetron MAX Dispatch

Boxborough Police Department

Warren Ryder

Chief of Police & Director of Communications

Brookfield Rail achieves reliable, redundant rail communications with Zetron AcomEVO

Brookfield Rail

Broome County achieves improved emergency dispatch coordination and audio clarity with Zetron Acom

Broome County

Chuck Rogers

911 Systems Administrator

Butler County, Iowa achieves unified Text-to-9-1-1 and voice call handling with Zetron MAX Call-Taking

Butler County, Iowa

Jason Johnson

Sheriff

CenterPoint Energy Houston Electric, LLC achieves greater reliability and faster outage response with Zetron's MAX Call-Taking

CenterPoint Energy Houston Electric, LLC

Kenny Mercado

Senior Vice President of CenterPoint Energy’s Electric Operations

Cheektowaga Public Safety Dispatchers achieve faster response and lower costs with Zetron Series 4000

Cheektowaga Public Safety Dispatcher

Paul Hockwater

Senior Public-Safety Dispatcher

City of Chowchilla Police Department achieves rock‑solid reliability and streamlined emergency dispatch with Zetron MAX Dispatch and Call‑Taking

City of Chowchilla Police Department

Casadi Denny

Administrative Supervisor

Claiborne County achieves Next‑Gen i3 readiness and NetTN connectivity with Zetron's MAX Call‑Taking

Claiborne County

Roger Hager

911 Director

Columbia County Public Safety Communications and Emergency Management Center achieves NG9-1-1 readiness with Zetron's MAX Call-Taking

Columbia Co. Public Safety Communications and Emergency Management Center

Lisa Caldwell

Director

Columbia County achieves modernized 9-1-1 dispatch and improved public safety with Zetron's MAX Dispatch

Columbia County

Lisa Caldwell

County Emergency Manager

Cook County Sheriff Police Department Emergency Communications/9-1-1 Center achieves faster response times and streamlined operations with Zetron MAX Call-Taking

Cook County Sheriff Police Department Emergency Communications/9-1-1 Center

Martin Bennett

Executive Director

Elk County Emergency Services achieves regional radio dispatch redundancy and seamless backup with Zetron MAX Dispatch

Elk County Emergency Services

Mike McAllister

Director

Falmouth Public Safety Communications Center achieves seamless, future-ready IP dispatch with Zetron's MAX Dispatch

Falmouth Public Safety Communications Center

Tom Brady

Director

Franklin County, KY achieves reliable, Next-Generation i3-ready call-taking and model PSAP status with Zetron's MAX Call-Taking

Franklin County

Deron Rambo

Frankfort-Franklin County 9-1-1 Director

Gonzaga University achieves enhanced campus safety and seamless radio communications with Zetron MAX Dispatch

Gonzaga University

Scott Snider

Director of Campus Security and Public Safety

Greene County Emergency Services achieves streamlined, scalable communications and faster emergency response with Zetron ACOM

Greene County Emergency Services

Randy Ormerod

Greene County Deputy Director of Emergency Services

Guilford Fire Department achieves interoperability, redundancy, and easy resource sharing with Zetron’s MAX Dispatch Portal

Guilford Fire Department

Mike Shove

Captain

Huntington County Central Dispatch achieves consolidation, significant cost and space savings with Zetron MAX Dispatch and MAX Call‑Taking

Huntington County Central Dispatch

Melissa Farthing

Director

Jersey County Government achieves enhanced redundancy, smarter reporting and easier dispatching with Zetron's MAX Call-Taking

Jersey County Government

William Rob Hedger

Executive Director of The Emergency Telephone Safety Board (ETSB)/E9-1-1 Center

Kitsap 9-1-1 achieves NG9-1-1 readiness and cutting-edge emergency communications with Zetron MAX Call Taking

Kitsap 911

Richard Kirton

Executive Director

Latah County Sheriff’s Office achieves remote operations and Next-Gen IP dispatch capabilities with Zetron MAX

Latah County Sheriff’s Office

Mike Rosen

Support Services Supervisor

Lauderdale County achieves uninterrupted 911 operations with Zetron MAX Call Taking & MAX Dispatch

Lauderdale County

Jared Stanley

Communications Director

London-Laurel County 9-1-1 Center achieves interoperability, mobile command capability, and 24/7 reliability with Zetron's MAX Dispatch

London-Laurel County 9-1-1 Center

Michael Holt

Director

Malden Police Department achieves seamless, redundant P25 digital dispatch with Zetron MAX Dispatch

Malden Police Department

Dave Urban

Public Safety IT Manager

McMinn County 911 achieves future-proof emergency communications with Zetron MAX Dispatch

McMinn County 911

Marvin Kelley

Executive Director

Missouri Department of Transportation (MoDOT) achieves statewide, resilient radio dispatch with Zetron’s MAX Dispatch

Missouri Department of Transportation (MoDOT)

Rick Bennet

Senior Engineer

Mistral Solutions achieves rapid mobile command-and-control and enhanced public safety with Zetron DCS-5020

Mistral Solutions

Pawan Vashisht

General Manager for Homeland Security

Monmouth County Sheriff's Office achieves a state-of-the-art, scalable P25 Phase II PSAP with Zetron AcomEVO

Monmouth County Sheriff's Office

Shaun Golden

Sheriff

Monroe County achieves event-ready, redundant 9-1-1 dispatch with Zetron AcomEVO

Monroe County

Morgan County E-911 achieves integrated, reliable NG9-1-1 dispatch with Zetron's MAX Solutions

Morgan County

Matthew Brown

Director

Mundelein Police Department achieves faster, more efficient 9‑1‑1 response with Zetron MAX Dispatch and Call‑Taking

Mundelein Police Department

Mike O’Brien

Communications Supervisor

North Dakota State Radio achieves scalable, interoperable IP-based emergency dispatch with Zetron MAX Dispatch

North Dakota State Radio

Mike Lynk

Director

Powerco achieves improved field crew safety and 50–70% faster NOC call handling with Zetron ACOM Command & Control

PowerCo

Phil Marsh

Network Operations Manager

Puget Sound Energy (PSE) achieves narrowband-compliant, scalable 75-position dispatch communications with Zetron's ACOM

Puget Sound Energy (PSE)

Jiri Sykora

Senior Radio Engineer

RiverCom 911 achieves state-of-the-art, reliable public-safety communications with Zetron MT-4E and Extended Service Plan

RiverCom 911

Joshua Humphrey

Radio Systems Technical Manager

Rosemont Village 911 handles 75K daily visitors with Zetron MAX Call‑Taking

Rosemont Village 911

Jim O’Toole

Coordinator

Rural/Metro Medical Services achieves mission-critical reliability and faster local support with Zetron's MAX Dispatch

Rural/Metro Medical Services

Steven Pollard

Communications Manager

Samchully City Gas achieves centralized, intuitive control of Seoul’s gas operations with Zetron’s DCS-5020

Samchully City Gas

São Paulo Metropolitan Train Company achieves expanded dispatch capacity and P25 digital migration with Zetron Series 4000

São Paulo Metropolitan Train Company

Scott County, Virginia achieves reliable, redundant, future-ready 911 dispatch with Zetron’s MAX Dispatch

Scott County Virginia

Chris Harmon

Radio Technician

Skagit 9-1-1 achieves continuity of operations and mutual backup with Zetron MAX Dispatch

Skagit 911

Bill King

Director

Sun Valley Heli Ski achieves reliable mountain-wide communications and enhanced guest and public-safety response with Zetron MT-4E Series

Sun Valley Heli Ski

Jay Levine

Owner and General Manager

Swain County achieves seamless mutual 9-1-1 PSAP backup with Zetron MAX Dispatch & Call-Taking

Swain County

David Breedlove

Emergency Services Director

Sydney Airport achieves world-class, resilient integrated communications with Zetron's ACOM

Sydney Airport

The Greater Toronto Airports Authority (GTAA) achieves centralized, P25-ready master dispatch at Toronto Pearson with Zetron's AcomEVO

The Greater Toronto Airports Authority (GTAA)

Dan Elliott

Manager of Communications Systems

The University of New Mexico achieves enhanced campus safety and NG9-1-1 readiness with Zetron MAX Dispatch

The University of New Mexico

Francisco Arrieta

Advanced Communications IT Director and Project Manager

Town of Scituate achieves consolidated, resilient fire station alerting with Zetron MAX Dispatch

Town of Scituate

University of North Dakota achieves enhanced campus safety and scalable control of vital operations with Zetron MAX Dispatch

University of North Dakota

Pamela Zimbelman

Operations Center Supervisor

Weslaco Police Department achieves seamless interoperable regional communications with Zetron's MAX Dispatch

Weslaco Police Department

Jennifer Vilches

Administrative Services Coordinator

Wisconsin Department of Natural Resources Forestry achieves statewide flexibility, resilience and cost savings with Zetron's ACOM Command & Control and MT-4E repeaters

Wisconsin Department of Natural Resources Forestry

John Schrader

Radio System Network Administrator

Yarra Trams achieves future-proof, scalable multi-site operations with Zetron Acom

Yarra Trams

Darren Young

Operational Control Systems Team Manager

No matching case studies

Zetron B2B Case Studies & Customer Successes

Case Studies

Featured Companies

Spectrio

Field Eagle

Updox by EverHealth