Case Study: Missouri Department of Transportation (MoDOT) achieves statewide, resilient radio dispatch with Zetron’s MAX Dispatch

MAX Dispatch Spans Across Missouri State

The Missouri Department of Transportation (MoDOT), which manages 33,884 miles of roadway with about 5,100 employees and roughly 4,000 mobile radios, faced an aging dispatch infrastructure — long-serving Zetron Model 4010 consoles were nearly 20 years old and at risk of failure. MoDOT needed a modern, flexible statewide dispatch solution, so they selected Zetron’s MAX Dispatch to replace legacy equipment and improve coordination across seven districts and multiple field crews.

Zetron’s MAX Dispatch, installed by reseller A&W Communications, was deployed as an 11‑site system with two control nodes (Jefferson City and Kansas City) managing 10 tower sites and multiple MAX Radio Gateways (8 MRGs/16 channels at Jefferson City; 9 MRGs/18 channels at Kansas City). The IP‑based implementation removed bulky multiplexers and racks, reduced points of failure, and was completed in about two to three weeks; operators learned the intuitive console in roughly 20 minutes. The result: cleaner infrastructure, statewide truck‑to‑truck and inter‑district communications, easy failover between districts, and a cost‑effective, scalable platform from Zetron that supports future satellite backup trials.

Missouri Department of Transportation (MoDOT)

Rick Bennet

Senior Engineer