CipherHealth B2B Case Studies & Customer Successes

CipherHealth is the premier patient engagement company enabling superior engagement and care coordination across the continuum. As the proven healthcare technology partner, their suite of integrated solutions empower care providers to achieve the Quadruple Aim by reducing preventable readmissions, increasing CAHPS scores, improving labor utilization, and fostering patient and clinician engagement. They are a team of passionate innovators with a mission to improve patient outcomes and experiences.

Case Studies

Showing 25 CipherHealth Customer Success Stories

Atlantic Health System Chilton Medical Center - Customer Case Study

Atlantic Health System Chilton Medical Center

Tania Cutone

Nursing Manager and Informaticist

Assistant Vice President for Nursing Quality

CipherHealth B2B Case Studies & Customer Successes

Case Studies

Atlantic Health System Chilton Medical Center - Customer Case Study

Beaufort Memorial CHF Patients Steady drop in readmissions rates after Voice calls

Orchid: Centegra – McHenry Hospital turned Increasing HCAHPS participation with Orchid

Decatur Morgan ED Experience Improving the ED through post-discharge follow up

Transforming The Care Transition Experience for Residents with Follow-up Calls and Recorded Care Instructions

Orchid: Substantial HCAHPS Improvement Pinpointing opportunity areas with digital rounding

Orchid: Henry Ford Workflow Improvement Enhancing nurse satisfaction with rounding

Reducing Readmissions with Triage Leveraging Automated Patient Outreach to Reduce Preventable Readmissions

Lutheran Medical Center Standardizing Leadership Rounding

Echo: Improving Post-Discharge Outcomes Enhancing follow up with recorded discharge instructions

Middlesex Orthopedic Readmissions Reducing readmissions with customized follow up

Increased Nurse Satisfaction with Patient Follow Up Pre- and Post-Implementation at For-Profit Healthcare Network

How Providence Health & Services improved patient experience with a digital solution

Leadership Rounding with Orchid Decreasing Grievances and Increasing Patient Satisfaction

Orchid: Sentara Nurse Workflow Implementation of a 120-day Orchid pilot

Orchid: House-Level HCAHPS Improvement Implementing Orchid to raise HCAHPS

Orchid: Sentara Fall Prevention Ensuring patient safety with rounding

Voice: Sentara Voice vs. Manual Calls Reducing readmission rates with automated follow up

Orchid: Sentara Nurse Workflow Implementation of a 120-day Orchid pilot

Supporting Infection Prevention Data Collection and Communication with CipherHealth’s Orchid Application

UCSF Medical Center - Customer Case Study

Orchid: United Regional Hospital HCAHPS Improving nurse rounding and the patient experience

University Of Pennsylvania Home Care - Customer Case Study

University of Pennsylvania Readmissions Reduction with Voice Follow-up Calls

Reducing No-Shows Utilizing Automated Outreach to Remind Patients of Upcoming Appointments

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