Case Study: Henry Ford Hospital achieves improved nurse satisfaction and rounding efficiency with CipherHealth's Orchid

Orchid: Henry Ford Workflow Improvement Enhancing nurse satisfaction with rounding

Henry Ford Hospital, an 877‑bed urban hospital in Detroit, needed a way to ensure consistent, efficient nurse rounding without adding work or disrupting existing workflows—improving team communication, visibility of care, and rapid issue recognition. To address this, Henry Ford Hospital partnered with CipherHealth and implemented Orchid: Nurse Rounding.

CipherHealth’s Orchid digital rounding solution streamlined communication, captured patient‑stay data, and enabled faster issue resolution. After 40 days, nurse surveys showed improvements across all categories: a 57% increase in ability to track and trend patient information, a 21% rise in perceived positive impact, and an 8% boost in rounding satisfaction; HFH completed 730 rounds, identified 446 opportunity areas, and reported 100% of survey categories improved.

Henry Ford Hospital