ProcessMaker B2B Case Studies & Customer Successes

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ProcessMaker is a cost effective and easy to use open source business process management (BPM) or workflow software application. ProcessMaker is extremely efficient, lightweight and has one of the lowest overheads of any workflow software in the industry. With the additional benefit of it being open source, ProcessMaker Enterprise clients can take advantage of a fully supported, high quality BPM suite. Customers on 5 continents, through 17 different languages and across a variety of industries including manufacturing, telecommunications, finance and government, healthcare and education are using ProcessMaker workflow software.

Case Studies

Showing 72 ProcessMaker Customer Success Stories

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3 Degrees North achieves streamlined operations and reduced administrative time with ProcessMaker

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Access Bank achieves streamlined operations and 2M+ monthly case processing with ProcessMaker

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Adams County/Ohio Valley School District achieves 1,200 annual hours saved and automated requisitions with ProcessMaker

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Adecco Colombia achieves automated workflows and reduced costs with ProcessMaker

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AgroTechnology Transfer and Commercialization Center, Ltd. achieves 2,000 annual hours saved and streamlined paperless workflows with ProcessMaker

AgroTechnology Transfer and Commercialization Center, Ltd. logo

American Financial Network achieves major productivity gains and cost savings with ProcessMaker Process Intelligence

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Autonomous University of the State of Mexico achieves streamlined management and quick access to 900 university agreements with ProcessMaker

Autonomous University of the State of Mexico logo

Banco Económico achieves faster, more controlled credit approvals with ProcessMaker

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BanRegio (Regional Bank of Monterrey) achieves operational efficiency and faster customer response with ProcessMaker

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Bar XH Air Inc. achieves faster incident response and centralized safety reporting with ProcessMaker

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Barton Associates - Customer Case Study

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BBVA Prevision AFP achieves faster technical support and reduced system downtime with ProcessMaker

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Bloomington Public School District 87 saves 1,300 hours and automates secure staff evaluations with ProcessMaker

Bloomington Public School District 87 logo

Buenos Aires Fiscal Public Ministry achieves faster, paperless and more efficient case processing with ProcessMaker

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CACEIS (asset servicing bank) achieves faster, more accurate analysis of large financial data with ProcessMaker IDP

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California Resources Corporation achieves $1M warehouse cost savings and streamlined procurement with ProcessMaker

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CNT S.A. (National Telecommunications Company of Ecuador) achieves centralized call center automation, improved SLAs and 12M+ annual cases handled with ProcessMaker

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Co-operative Bank of Kenya achieves fully biometric banking and streamlined account and lending processes with ProcessMaker

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Coincidir Servicios Financieros achieves 90% loan recovery and faster approval times with ProcessMaker

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CUNY School of Law achieves frictionless administrative decision-making with ProcessMaker

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DE UNA achieves automated web ordering and barcode‑tracked courier and errand services with ProcessMaker

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DECSIS achieves faster approvals and improved process visibility with ProcessMaker

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DINARDAP (National Directorate of Public Data Registry) cuts notification processing time from 90 to 15 days with ProcessMaker

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Dutch Bank achieves 70% faster loan application processing with ProcessMaker IDP

EarthLink Telecommunications achieves workflow automation and faster approvals with ProcessMaker

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Ecotech achieves transparent, efficient eTendering and faster RFP processing with ProcessMaker

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EdAutomate achieves streamlined school workflows and rapid ROI with ProcessMaker

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Evans Consoles achieves reduced project turnaround time with ProcessMaker

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Forte Underwriters achieves end-to-end process visibility and 17-day faster contract handling with ProcessMaker

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Global Environmental Solutions, Inc. achieves faster, more secure chemical compliance analysis with ProcessMaker

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A global insurance company identified €5 million in annual savings for the end-to-end underwriting process

Global Manufacturing Company achieves end-to-end PO visibility and streamlined procurement with ProcessMaker Process Intelligence

Guaranty Trust Bank (GTBank) achieves enterprise-wide process automation and 4M+ cases processed with ProcessMaker

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HSU-VKU achieves automated, scalable end-to-end underwriting with ProcessMaker

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HyperCube achieves 100% process visibility and 4x faster order processing with ProcessMaker

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Invex Bank achieves 90% faster call center response with ProcessMaker

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Iris Neofinanciera achieves rapid loan approvals and improved customer satisfaction with ProcessMaker

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Iris - Customer Case Study

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Kaiser Permanente achieves full control and visibility over critical financial workflows with ProcessMaker

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KPN achieves centralized, compliant contract management and digitizes 2 million contracts with ProcessMaker IDP

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LAMP Jamaican Government achieves faster, more transparent land title processing with ProcessMaker

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Large Financial Services Company achieves €2M+ in potential savings and eliminates 15,000+ hours of work waste with ProcessMaker Process Intelligence

Large Telecom Company saves thousands of manual work hours with ProcessMaker Process Intelligence

Lenovo achieves improved customer satisfaction and streamlined processes with ProcessMaker

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Maptek achieves paperless, consistent, and faster workflows with ProcessMaker

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Marinter achieves end-to-end import visibility, compliance and cost savings with ProcessMaker

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Maury, Donnelly & Parr Inc. achieves 75% fewer proposal errors and speeds proposal production from 45 to 7–12 minutes with ProcessMaker

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Medina City Schools achieves 2,000 annual man‑hours saved by automating Student Emergency Medical Authorizations with ProcessMaker

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MN Bank achieves secure, cloud-based document management and reduced maintenance with ProcessMaker

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Moni Pulo (Nigerian oil & gas company) achieves paperless automation — 700+ monthly requests processed within 48 hours — with ProcessMaker

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National University of Colombia (Medellin) achieves centralized, faster HR request processing and improved data control with ProcessMaker

National University of Colombia (Medellin) logo

NuevaTel PCS achieves standardized, faster procurement and improved visibility with ProcessMaker

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Oregon City Schools achieves sub‑hour purchase approvals and 100% process visibility with ProcessMaker

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P2 Energy Solutions achieves integrated, automated workflows with ProcessMaker

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Ministry of Housing, Construction, and Sanitation of Peru achieves automated contractor registration and centralized data with ProcessMaker

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Provincial Municipality of Trujillo achieves streamlined, paperless permit approvals with ProcessMaker

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Renaissance Construction achieves streamlined HR workflows and faster approvals with ProcessMaker

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Sirius College achieves streamlined operations and compliance with ProcessMaker

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SoCal IP achieves rapid ROI, cost savings, and efficiency gains with ProcessMaker

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Sociedad Boliviana de Cemento S.A. achieves streamlined purchase approvals and divisional budget control with ProcessMaker

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Spring High Digital achieves 50% faster workflows and 50% resource reduction with ProcessMaker

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StoneGate Senior Living achieves 25% reduction in accounts receivable by automating Medicaid workflows with ProcessMaker

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Peru's water regulator SUNASS achieves faster response times and streamlined IT workflows with ProcessMaker

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Telefónica CAM automates 100+ processes and cuts account opening to 1 day with ProcessMaker

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The Redwoods Group achieves streamlined incident reporting and faster claims processing with ProcessMaker

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Tulsa Community College achieves faster approvals and digital transformation with ProcessMaker

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UNE EPM Telecomunicaciones S.A. achieves streamlined control of 50+ processes and faster case handling with ProcessMaker

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United Bank of Africa achieves faster request turnaround and improved efficiency with ProcessMaker

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Universidad Mayor de San Andrés achieves faster diploma approvals and increased transparency with ProcessMaker

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Valeo achieves 84% faster approvals and enterprise-wide automation with ProcessMaker

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Veolia Chile achieves double payment throughput and 100% faster processing with ProcessMaker

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Zagiel S.A. achieves improved process management and efficiency with ProcessMaker

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