Case Study: Veolia Chile achieves double payment throughput and 100% faster processing with ProcessMaker

Veolia - Customer Case Study

Veolia Chile, part of the global Veolia group, provides water, waste and energy management services across multiple industries. The Chilean operations faced more than 80 manual, distributed payment and payroll processes that created delays, inaccuracies and compliance risks—tasks that could take up to a week to complete and hampered oversight and reporting.

By deploying the ProcessMaker platform to design automated workflows, leverage AI tools and integrate with partners like DocuSign and AODocs, Veolia modernized document processing and approvals. The transformation cut cycle times to under 48 hours, doubled the number of payments processed per week, delivered a 100% increase in process speed, improved transparency and compliance, and generated cost and efficiency gains across the organization.

Veolia

Damerys Rodríguez

Especialista en desarrollo