Case Study: Bar XH Air Inc. achieves faster incident response and centralized safety reporting with ProcessMaker

Bar XH Air Inc. - Customer Case Study

Bar XH Air Inc., a manufacturing company, had introduced a formal paper-based Safety Management System (SMS) in 2009 but faced slow, manual reporting, difficulty tracking and retrieving cases, limited access control and visibility for managers, and no scalable way to perform timely root-cause analysis or trend reporting.

By automating the SMS with ProcessMaker, employees can submit safety reports online from any location, trigger automatic notifications and approvals, centralize documents in a secure archive, and run root-cause and monthly trend analyses. This delivered faster response and notification times, improved data-driven management and accountability, stronger safety culture and document control, and reduced administrative and training costs.

Bar XH Air Inc.

Robert Phillips

General Manager