Case Study: DECSIS achieves faster approvals and improved process visibility with ProcessMaker

DECSIS - Customer Case Study

DECSIS, a 20‑user manufacturing company, struggled with slow, paper‑based commercial processes: proposals were often delayed or forgotten, management wasn’t reliably notified, sales proposals lacked margin alerts, and there was virtually no risk analysis or performance indicators to measure outcomes.

DECSIS implemented ProcessMaker’s web‑based BPM suite (integrated by 4+ Business Solutions) to automate forms, roles, rules and workflows and link templates to its KnowledgeTree document system. The solution enabled faster proposal creation, automated approvals and purchase orders, project tracking from development to shipment, and on‑demand reports and graphs—resulting in greater process visibility and control, shorter approval times and learning curves, fewer errors, and improved efficiency while remaining compliant with their quality system.

DECSIS

Manuel Silva

CEO