Lucidchart B2B Case Studies & Customer Successes

Lucid Software helps companies and individuals solve complicated problems through its cloud-based visualization apps. Lucidchart, a diagramming application, and Lucidpress, a design solution, are utilized by over six million users, including Netflix, Dropbox, USA TODAY and Staples, making them two of the most popular productivity apps on the web. Since the Utah-based company’s founding in 2010, Lucid Software has grown in revenue by over 100 percent each year and has received numerous awards for its business and workplace culture. The Lucid team has expanded from one ambitious college student to a team of 150+ employees. With teams dedicated to front and back-end engineering, customer service, sales, marketing and quality assurance, Lucid Software is a thriving and profitable business.

Information Security Manager

AINS Group uses the Lucid Visual Collaboration Suite to plan, focus, and align both internally and externally

AINS Group

Vesa Järvinen

Senior Vice President of Civil Engineering

ALLYDVM achieves streamlined processes and accelerated app development with Lucidchart

ALLYDVM

Scott Harper

Chief Executive Officer

AMAG Pharmaceuticals cuts time-to-market by up to two-thirds with Lucidchart

AMAG Pharmaceuticals

Nate McBride

Chief Information Officer

Amido achieves seamless remote collaboration and faster delivery with Lucidchart

Amido

Dusan Nitschneider

Senior Consultant

Appirio achieves seamless Visio/Gliffy import and global real-time collaboration with Lucidchart

Appirio

Aaron Barratt

Senior IT Specialist

Aurora Cannabis achieves a single source of truth for process documentation with Lucidchart

Aurora

Jayson Chakkalakal

Business Process Analyst

Avideon streamlines Salesforce processes and reduces implementation risk with Lucidchart

Avideon

Peter Shay

Chief Operating Officer

BambooHR - Customer Case Study

BambooHR

Brad Rencher

Chief Executive Officer

Bandwidth achieves cross-platform real-time collaboration and unified documentation with Lucidchart

Bandwidth

Justin Hindman

IT Manager

Baruch College achieves streamlined collaboration and faster feedback with Lucidchart

Baruch College

Kannan Mohan

Associate Professor of Computer Information Systems

Beaufort Jasper Hospital - Customer Case Study

Beaufort Jasper Hospital

Natassia Allen

Director of Operations

BetterCloud achieves clarity and efficiency with Lucidchart

BetterCloud

David Hardwick

CTO

Bird (formerly MessageBird) achieves streamlined cross-team collaboration and faster onboarding with Lucidchart

Bird (formerly MessageBird)

Bluewolf achieves faster onboarding and streamlined Salesforce implementations with Lucidchart

Bluewolf

Naveen Hiremath

Technical Architect Manager

Built Technologies achieves unified account visibility and faster deal closes with Lucidchart

Built Technologies

Jonathan Weber

Member of the Business Development

Builtvisible achieves professional website wireframes and seamless client collaboration with Lucidchart

Builtvisible

Laura Lippay

Chief Executive Officer

Cal Poly achieves easy cross-platform diagramming and real-time student collaboration with Lucidchart

Cal Poly

Griggs

Systems Analysis and Design, Information Systems, and Enterprise-Wide Business Processes

Cambia - Customer Case Study

Cambia

Scott McNamara

Senior Operational Excellence Manager

CarGurus - Customer Case Study

CarGurus

Justin Donlon

VP of Process Innovation & Analytics

Ciklum achieves clearer cross-team communication and faster delivery with Lucidchart

Ciklum

Eduard Voloshyn

Ciklum

Clearvision achieves clearer team communication and faster product roadmaps with Lucidchart

Clearvision

Simon Wood

Chief Executive Officer

ClientTrack achieves increased productivity and simplified collaboration with Lucidchart

ClientTrack

Sam Taylor

Director of Product Management

Columbia Ops achieves faster, higher-value deals with Lucidchart

Columbia Ops

Bryan Wood

Columbia Ops

Creation Agency proves campaign value and saves 50+ hours per project with Lucidchart

Creation Agency

Jack Kosakowski

Chief Executive Officer

Credera achieves process clarity and a single source of truth with Lucidchart

Credera

Nathan Shaub

Senior Consultant

Curve Agency Limited achieves faster wireframing and real‑time client collaboration with Lucidchart

Curve Agency Limited

Peter McClory

Managing Director

Darkroom achieves seamless remote collaboration and faster problem solving with Lucidchart

Darkroom

Majd Taby

Chief Executive Officer

Datapipe achieves faster onboarding, standardized code design, and seamless distributed collaboration with Lucidchart

Datapipe

Patrick McClory

SVP of Platform Engineering

Dealer Inspire achieves faster cross-team alignment and simplified process documentation with Lucidchart

Dealer Inspire

Rich Simard

Systems Analyst

Dealer Inspire achieves faster, clearer AI chatbot development by mapping complex dialog flows with Lucidchart

Dealer Inspire

Nate Jones

Product Manager

Definitive Logic achieves seamless real-time collaboration and cost savings with Lucidchart

Definitive Logic

Dave Paolicelli

Director

Delta Air Lines achieves major cost savings and improved warehouse efficiency with Lucidchart

Delta Airlines

Steve Groff

Engineer

Dialpad achieves real-time collaboration and faster feature development with Lucidchart

Dialpad

Craig Walker

Chief Executive Officer

DocuSign achieves faster, collaborative quarterly planning with Lucidchart

DocuSign

Jen Zagofsky

Senior Director on the Program Management team

Dopper achieves centralized process visibility and faster onboarding with Lucidchart

Dopper

Laurens van Woerkom

IT Project and Process Manager

Dun & Bradstreet achieves clearer cross-team communication and a 43% productivity increase with Lucidchart

Dun and Bradstreet

James Beveridge

Product Director

Eccovia Solutions achieves efficient information sharing and collaboration with Lucidchart

Eccovia Solutions

Sam Taylor

Director of Product Management

Ensono Digital - Customer Case Study

Ensono Digital

Simon Evans

Chief Technology Officer

EVBox - Customer Case Study

EVBox

Justyna Krakowiak

UX Designer & Growth Marketer

Fannit - Customer Case Study

Fannit

Tony Lael

Partner and Marketing Strategist

Farm Credit Mid‑America achieves faster project velocity and clearer stakeholder understanding with Lucidchart

Farm Credit Mid-America

Flybuys achieves faster, clearer collaboration and a single source of truth with Lucidchart

Flybuys

Leo Ramsamy

Flybuys

Gloo achieves greater team efficiency and organizational clarity with Lucidchart

Gloo

Daniel Proudfoot

Product Manager

GoTo - Customer Case Study

GoTo

Trevor Bryant

Senior Network Engineer

Groupon achieves faster troubleshooting and streamlined restaurant customer support with Lucidchart

Groupon

Joshua Fruhman

Head of Deployment

Growth.ly achieves clearer proposals and standout growth-hacking content with Lucidchart

Growth.ly

Justin Wu

Founder of the Growth Marketing Agency

GTS Technical Services minimizes costly plant downtime with Lucidchart

GTS Technical Services

Justin Grindal

Project Manager

Hitachi achieves a single source of truth for case management with Lucidchart

Hitachi

Arun Somadathan

Service Delivery Manager

Holden & Campbell achieves client clarity and streamlined estate-plan diagrams with Lucidchart

Holden & Campbell

Frank Campbell

Partner

HyperX Media cuts diagramming time and boosts client collaboration with Lucidchart

HyperX Media

Jeff Morgan

Chief Executive Officer

Informatica uses Lucidscale to better understand their network infrastructure, demonstrate compliance, and bring value to customers without interruption

Informatica

Toby Foss

Director of Cloud Network Operations

Jitterbit achieves clearer API designs and faster client collaboration with Lucidchart

Jitterbit

David Barker

Integration Architect

LINE achieves streamlined, visual-driven innovation and real-time collaboration with Lucidchart

Line

Byeongok Ha

Business Platform Planning Office

Linux Academy boosts student engagement and reduces the learning curve with Lucidchart

Linux Academy

Tom Haslett

Author

LivePerson achieves streamlined engineering collaboration and reduced rework with Lucidchart

LivePerson

Aerin Deluca

Senior Android Engineer

makepositive achieves streamlined implementations and better customer experiences with Lucidchart

makepositive

Eduardo Rotenberg

Head of Solutions Engineering

MCF Technology Solutions achieves 90% lower costs and faster PaaS delivery with Lucidchart

MCF Technology Solutions

Govind Davis

CEO/CIO

Metaplan - Customer Case Study

Metaplan

Jonas Spengler

Consultant

Michael Handy achieves 50-hour time savings per project with Lucidchart

Michael Handy

Chief Information Officer

Mozilla achieves streamlined user flows and improved remote collaboration with Lucidchart

Mozilla

John Gruen

UX Designers

Netguru achieves standardized account mapping and accelerated growth with Lucidchart

Netguru

New Hope-Solebury School District achieves above-average AP Psychology scores and deeper learning with Lucidchart

New Hope-Solebury School District

Alicia Anderson

AP Psychology Teacher

North Carolina State University achieves clearer, collaborative biotechnology learning with Lucidchart

North Carolina State University

Carlos Goller

Teaching Postdoctoral Associate

Observian achieves rapid cloud visibility and faster architecture design with Lucidchart Cloud Insights

Observian

Scott Plamondon

Co-Founder and VP

Okta - Customer Case Study

Okta

Eric Karlinsky

Technical Marketing

Optile achieves clearer API documentation and faster, professional diagrams with Lucidchart

Optile

Sebastian Kraiker

Vice President of Product Management

Pearson achieves faster collaboration and better knowledge retention with Lucidchart

Pearson

Graham Calder

SVP, CTO Technology Operation

Penn State Lehigh Valley achieves improved comprehension and higher exam scores with Lucidchart

Penn State Lehigh Valley

Karen Kackley-Dutt

Instructor of Biology

Ping Identity - Customer Case Study

Ping Identity

Joey Spinella

Former Group Product Manager

PlanSwift Software achieves streamlined marketing collaboration and increased customer conversions with Lucidchart

PlanSwift Software

Jace Brown

Marketing Specialist

Profits4Purpose achieves clearer communication and more corporate partnerships with Lucidchart

Profits4Purpose

Chad Haertling

Director of Strategic Partnerships

PropelFwd achieves clearer, cost-saving government process maps with Lucidchart

PropelFwd

Paul Byrne

Founder

Russell Group Limited - Customer Case Study

Russell Group Limited

Mark Turner

Consultant

Saint Mary's College achieves real-time collaboration and professional system diagrams with Lucidchart

Saint Mary's College

Steven Broad

Assistant Professor of Mathematics and Computer Science

Scaled Agile Framework Consultant Dennis Jones streamlines PI planning and remote collaboration with Lucidchart

Scaled Agile Framework Consultant

Dennis Jones

Scaled Agile Framework Consultant

SEOgadget achieves streamlined client communication and collaborative project planning with Lucidchart

SEOgadget

Laura Lippay

CEO

Silicon Mechanics achieves streamlined collaboration and lower licensing costs with Lucidchart

Silicon Mechanics

Sue Lewis

Director of Product Management

Smart Pension achieves 50% faster process creation and improved cross-team collaboration with Lucidchart

Smart Pension

Sinead Kilkenny

Governance Specialist

Source Code Corporation achieves streamlined DevOps collaboration and replaces Visio with Lucidchart

Source Code Corporation

Jafar Hosseinzadeh

Source Code Corporation

Startup Grind achieves higher marketing ROI and scalable ticket sales with Lucidchart

Startup Grind

Cue John Frye

Startup Grind

Strategica Partners achieves 14-hour time savings and streamlined, cohesive visuals with Lucidchart

Strategica Partners

Rebecca Shaddix

Chief Executive Officer and Founder

Structube - Customer Case Study

Structube

Paul Barszcz

Digital Marketing Manager

Symplexity achieves clear, scalable network and security documentation with Lucidchart

Symplexity

T.J. Patterson

Network Engineer

Taco Bell achieves real-time process mapping and uncovers hidden inefficiencies with Lucidchart

Taco Bell

Mike Doane

IT Service Delivery Consultant

Telstra Health - Customer Case Study

Telstra Health

Josh Freitas

Product Architect

Trapeze Group - Customer Case Study

Trapeze Group

Alex Ni

Chief Technology Officer

Truitt Health achieves streamlined, standardized clinical workflows with Lucidchart

Truitt Health

Chris Crowell

Consultant

TV 2 DANMARK A/S achieves seamless remote collaboration and streamlined incremental planning with Lucidchart

TV 2 DANMARK A/S

Kim Hoffman

Project Manager

Uber achieves faster stakeholder buy-in and streamlined planning with Lucidchart

Uber

Rahul Amin

Product Manager

UberConference achieves streamlined product design and real-time collaboration with Lucidchart

UberConference

Craig Walker

CEO

VANDIS - Customer Case Study

Vandis

Tom Ricardo

Head of Cloud Architecture

Veolia achieves global process clarity and faster collaboration with Lucidchart

Veolia

Alexandru Neatu

Business Analyst

Warby Parker achieves rapid, scalable collaboration and diagramming with Lucidchart

Warby Parker

Ali Khan

Director, Technology Operations

Western Union achieves faster, more collaborative product launches with Lucidchart

Western Union

Alberto Calva

Market Manager

WEX achieves streamlined network documentation and faster collaboration with Lucidchart

WEX

Justin

WEX

x.ai achieves clear, shared B2B and B2C funnel mapping and faster onboarding with Lucidchart

X.ai

Seiya Vogt

Senior Director of Customer Acquisition

Xant.ai achieves a 95% enterprise close rate with Lucidchart

Xant.ai

Sean Sampson

Lead of Global Sales Enablement

Yoder Lumber achieves faster product delivery and process optimization with Lucidchart

Yoder Lumber

Tony Yoder

CPO

Zimbani achieves rapid, accurate AWS architecture diagrams and real-time collaboration with Lucidchart

Zimbani

Chris Lamont-Smith

Managing Director

ZipBooks speeds product development and streamlines collaboration with Lucidchart

Zipbooks

Brad Hanks

VP of Marketing

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Lucidchart B2B Case Studies & Customer Successes

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