Case Study: Dun & Bradstreet achieves clearer cross-team communication and a 43% productivity increase with Lucidchart

Dun and Bradstreet - Customer Case Study

Dun & Bradstreet, a large B2B data and analytics company, faced a common challenge: translating fast-moving, cross-functional ideas into clear, shareable documentation. Product director James often hit the limits of whiteboards and ad hoc notes when trying to align engineering, sales, and marketing around complex product and system designs.

James adopted Lucidchart to codify ideas into diagrams that can be embedded in Confluence, emailed as PDFs/PNGs, or accessed live via the cloud and mobile app. The result: faster, clearer communication with less back-and-forth, improved cross-team alignment, and measurable productivity gains—Lucidchart users reported a 43% increase in productivity.

Dun and Bradstreet

James Beveridge

Product Director