Case Study: Datapipe achieves faster onboarding, standardized code design, and seamless distributed collaboration with Lucidchart

Datapipe - Customer Case Study

Datapipe, a next‑generation managed service provider for public, private, and hybrid cloud platforms, struggled with inefficient, text‑heavy communication across a geographically dispersed engineering team. Engineering leaders needed a faster way to onboard new hires, explain complex cloud solutions, and standardize code design for teams spread across the US, Costa Rica, and the UK.

By adopting Lucidchart as a shared digital whiteboard, Datapipe began whiteboarding concepts, documenting coding conventions, and diagramming cloud architectures in real time. The visuals cut explanation time from hours to minutes, became required onboarding material, improved code consistency, and enabled faster, collaborative design reviews that strengthened both communication and the underlying system designs.

Datapipe

Patrick McClory

SVP of Platform Engineering