Case Study: Bluewolf achieves faster onboarding and streamlined Salesforce implementations with Lucidchart

Bluewolf - Customer Case Study

Bluewolf, an IBM company and global Salesforce consulting firm, faced the recurring challenge of quickly understanding each client’s unique requirements, existing technology stack, and complex cloud–on‑premise integrations while working with distributed teams. Naveen Hiremath, a technical architect manager, needed a way to document workshops, map enterprise systems, and present clear, consistent implementation designs that clients and remote colleagues could review and approve.

By standardizing on Lucidchart, Naveen captures requirements with mind maps, imports existing Visio diagrams, and builds process, data‑model, and integration flows that colleagues can edit in real time and access via Google Drive. The result: faster onboarding, clearer proposals and peer reviews, quicker client sign‑offs, smoother handoffs to implementation teams, and reusable diagrams that save time and reduce implementation risk.

Bluewolf

Naveen Hiremath

Technical Architect Manager