Case Study: GTS Technical Services minimizes costly plant downtime with Lucidchart

Why Justin Grindal, project manager at GTS Technical Services, chooses Lucidchart as he helps chemical plants plan downtime for maintenance

GTS Technical Services, a small Houston-based consulting firm, helps manufacturers and chemical plants plan complex maintenance turnarounds that must be completed quickly because every hour of downtime can cost about $250,000. Project Manager Justin Grindal faces the challenge of coordinating dozens of teams, suppliers, and remote stakeholders during months of planning to prevent delays that would drive up those costs.

Justin uses Lucidchart to build process flow diagrams and swimlane charts that act as a single source of truth—shared via a simple link for real-time viewing and edits on the web or mobile. This visual, collaborative workflow creates clear accountability, reduces travel and meeting time, and speeds decision-making, saving billable hours and delivering significant cost reductions that far outweigh the tool’s expense.

GTS Technical Services

Justin Grindal

Project Manager