Case Study: Dopper achieves centralized process visibility and faster onboarding with Lucidchart

Dopper - Customer Case Study

Dopper is a mission-driven B Corp that makes reusable water bottles to reduce single-use plastic. As the company grew, leaders needed a clear, shared view of business processes so teams could collaborate across devices and locations, replace a Mac-incompatible Visio workflow, and speed up onboarding and operational alignment.

Dopper adopted Lucidchart’s cloud-based diagramming to create a single, centralized repository of workflows, org charts, and supply-chain maps with linked diagrams and hotspots for easy navigation. The result: instant, company-wide access to up-to-date processes, better cross-team transparency, faster collaboration, and significantly shorter onboarding—new hires can start basic work on day one instead of waiting several days—helping Dopper scale while staying focused on its mission.

Dopper

Laurens van Woerkom

IT Project and Process Manager