Case Study: Eccovia Solutions achieves efficient information sharing and collaboration with Lucidchart

Eccovia Solutions - Customer Case Study

Eccovia Solutions, a rapidly growing provider of care-coordination software for state and county agencies and community organizations, serves more than 1,300 clients across North America. As the company expanded, teams struggled to share and organize the large volume of documents, diagrams, and project information—Visio’s steep learning curve and limited licenses made it difficult for staff to collaborate effectively across sales, product, engineering, and clients.

Eccovia migrated to G Suite and adopted Lucidchart, using Google Docs and Hangouts for real-time collaboration and Lucidchart for ERDs, workflows, and process flows. Because Lucidchart integrates with G Suite and Google Drive, teams can build, back up, and embed diagrams from anywhere, halving QA turnaround time, improving cross-team and client communication, and boosting overall productivity and efficiency at an affordable price.

Eccovia Solutions

Sam Taylor

Director of Product Management