Case Study: EVBox achieves better collaboration and team alignment with Lucidchart

EVBox - Customer Case Study

EVBox needed a more collaborative way to run remote customer journey workshops across marketing and sales, since too many stakeholders and siloed efforts made it hard to align on a shared approach. Already using Lucidchart, the team chose Lucidspark to keep everything in one ecosystem and support real-time brainstorming, voting, and workshop documentation.

Lucidchart’s Lucidspark helped EVBox organize breakout sessions, import existing journey maps, and keep workshops on track with features like timers, voting, and emoji reactions. As a result, the team generated and prioritized ideas more efficiently, identified gaps in their customer journey, and created clear next steps, reducing analysis time and follow-up work while improving cross-team alignment.

EVBox

Justyna Krakowiak

UX Designer & Growth Marketer